Infosys Poland sp. z. o. o. Lodz
We are looking for a candidate with:
- English on B2 and Polish language on C1 level (essential for client communication purposes)
- 1 year of experience in F&A OTC area (Cash Application, Collection)
- Knowledge of SAP FSCM, DCD and APOE software would be an asset
- Strong background within test scenario for S4H for Cash Application, FSCM collection module, dispute management would be an asset
- Very good knowledge of excel (Preparing reports, VLOOKUP, PIVOTS, INDIRECT)
- Communication skills
Your key activities:
- Chase customers for payment of overdue accounts and debts
- Resolve queries
- Prepare reports when required by the Supervisor
- Carrying out thorough credit checks for new customers to ensure eligibility for credit
- Managing internal and external debt payment questions and enquiries
- Ensuring payments are on track to be paid within the agreed terms
- Chasing overdue invoices and payments via telephone and email
- To contact the Supervisor as soon as possible if there is a potential problem
- Complete the following Cash Application processes
- Maintain integrity of customer ledger for both credit notes and customer payments
- Process customer refunds where required
- Execute direct debit process
- Regularly update the team leader around developments and progress of relevant operational issues
You can expect from us:
- Performance bonus twice a year
- Employee referral program bonus
- Opportunity for professional growth through internal movement (horizontal or vertical) and internal trainings online/onsite
- Access to training platform (self-learning), domain/soft/technical skills training
- Possibility to use English language on a daily basis
- Private medical care at Medicover (with possible extension to family members)
- Reimbursement of Multisport card or points on MyBenefit platform
- Attractive group insurance
- Access to well-being platform, free meetings with a psychologist included
- Stable employment based on an employment contract
- No trial period
- IT equipment is provided by the Company
- Bonuses from the Social Fund
- Flexible starting hours
- Opportunity to participate in charity, sports and well-being events
- Hybrid mode(2 work days from the office per week)
Recruitment stages:
CV check -> Call with the Recruiter -> Skills check (online test(s) and phone language verification - if required) -> Video meeting with Hiring Manager -> Final decision and feedback