OTC Billing -Global Process Solution Key User

AB Volvo; Wrocław; On-site; PLN 120,000 - 180,000; Full time

Job summary

Volvo Group Finance is seeking a Process & Solution Key User to join the Order to Cash organization at our Wroclaw site. You will support process development, improvements and implementation of standard processes and solutions, and act as the single point of contact for end users on how to use the process and tools.

The role requires strong accounting knowledge, end-to-end process understanding and collaboration with global teams, enabling seamless billing and receivables workflows across

Qualifications

• Minimum 4 years of professional experience in accounting (Order to Cash/Billing strongly preferred)
• High level of business process knowledge especially in Billing area
• Very good understanding of related processes and solutions
• Very good understanding of process interfaces to other processes
• Good knowledge about process methods and tools
• Very good communication skills

Responsibilities

• Be the single point of contact for end users (i.e., “how to” questions regarding the process/solution(s) incl. access requests)
• Support implementation of standard processes and solutions
• Identify training needs and plan training with the Business Process Developer and/or Solution Leader
• Participate in acceptance tests (process and solution)
• Approve/Reject user acceptance tests for new solution releases
• Represent the Order To Cash process in different projects

Skills

Very Good communication skills

End to end process knowledge

Time management

Teamwork and cooperation

Continuous improvement

Learning on the fly

Partner and customer focus

Process methods and tools

Tools

SAP MF 1.0

S4H

Excel

Power BI

Alteryx

Power Query

Power Apps

Job description

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Location: Wroclaw, PL, 51-502

Position Type: Professional

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

Order to cash (OtC) is a part of the Financial Control & Accounting, Accounting Servicesorganization. OtC provides services to our internal Partners such as sundry invoices, allocation of customer payments, collection of receivables, cash & bank activities.

As a Process & Solution Key User we are expecting you to work with energy, passion and respect for the individual. In this role you will be a member of the Order to Cash organization within FCA, Accounting Services.

Mission/purpose

The Process & Solution Key User supports process/solution development, improvements and implementation of standard processes/solution on a local site and organizational unit including any adaptations or variants.

The Process & Solution Key User will support the end users and support the full utilization of process and solutions.

What’s in it for you?

• Bring business knowledge and needs/ requirements from all users to the Business Process Developer/Solution Leader in process/solution development and improvement activities
  Analyze business issues and business requests from a process and solution perspective before initiating a formal change request
• Collect, analyze, propose and help prioritize change requests from the users represented towards the Business Process Developer or the Solution Leader
• Participate in acceptance tests (process and solution)
• Approve/Reject user acceptance test (i.e., new solution releases)
• Identify root cause to define process and solution improvement area and propose solution or elevate
• Review and accept process/solution development and improvement proposals
• Be the single point of contact for end users (i.e., “how to” questions regarding the process/solution(s) incl. access requests)
• Communicate and anchor process/solution improvement proposals
• Support implementation of standard process/es and solution(s)
• Support the definition of process measurement/s
• Identify training needs, plan and secure training in cooperation with Business Process Developer and / or Solution Leader
• Perform process training and give support to end users
• Represent the users in user groups/reference groups or similar forums
• Represent Order To Cash Process in different projects

Candidate profile:

• Minimum 4 years 2 of professional experience gained in accounting area (Order to Cash/Billing Experience strongly preferred)
• High level of business process knowledge especially in Billing area
• Very Good understanding of related processes and solutions
• Very Good understanding of process interfaces to other processes
• Good knowledge about process methods and tools
• Very Good communication skills

Required competences:

• End to end process knowledge
• Effective communication
• Learning on the fly
• Partner and customer focus
• Teamwork and cooperation
• Continuous improvement/action oriented
• Time management

System knowledge:

SAP MF 1.0 , S4H, Excel - fully proficient, Power BI, Alteryx, Power Query, Power Apps – as additional asset

You will report to Business Process Developer in Billing area.

Who we are and what we believe in

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

Group Finance contributes to realizing the vision of the Volvo Group by developing and providing a wide range of expert services from financial planning to accounting, business controlling, M&As, financial reporting and investor relations. With Volvo Group Finance you will be part of a global and diverse team of highly skilled professionals who work with passion, trust each other and embrace change to stay ahead. We make our customers win.

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead,we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.

Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.