OTC Billing -Global Process Solution Key User

Volvo Group; Wrocław; On-site; PLN 100,000 - 130,000; Full time

Job summary

Volvo Group is seeking a Process & Solution Key User within the Order to Cash domain of the FCA, Accounting Services. You will support process development and implementation of standard processes and solutions at a local site while ensuring end-user adoption.

Your role includes acting as the go-to contact for end users, participating in acceptance tests, prioritizing change requests, and representing the OTc process in various projects in cooperation with Business Process Developer and Solution

Qualifications

• Minimum 4 years of professional experience in accounting, preferably Order to Cash/Billing.
• High level of business process knowledge in Billing area.
• Strong understanding of process interfaces and tools.

Responsibilities

• Be the single point of contact for end users and handle 'how to' questions regarding processes/solutions.
• Represent the OTc process in projects and collaborate with cross-functional teams.
• Support implementation of standard processes and solutions and define process measurements.

Skills

Communication skills

End-to-end process knowledge

Process improvement

Tools

SAP MF 1.0

S4H

Excel

Power BI

Alteryx

Power Query

Power Apps

Job description

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

Position Description

Order to cash (OtC) is a part of the Financial Control & Accounting, Accounting Services organization. OtC provides services to our internal Partners such as sundry invoices, allocation of customer payments, collection of receivables, cash & bank activities.

As a Process & Solution Key User we are expecting you to work with energy, passion and respect for the individual. In this role you will be a member of the Order to Cash organization within FCA, Accounting Services.

Mission/purpose

The Process & Solution Key User supports process/solution development, improvements and implementation of standard processes/solution on a local site and organizational unit including any adaptations or variants.

The Process & Solution Key User will support the end users and support the full utilization of process and solutions.

What’s in it for you?

• Bring business knowledge and needs/ requirements from all users to the Business Process Developer/Solution Leader in process/solution development and improvement activities Analyze business issues and business requests from a process and solution perspective before initiating a formal change request
• Collect, analyze, propose and help prioritize change requests from the users represented towards the Business Process Developer or the Solution Leader
• Participate in acceptance tests (process and solution)
• Approve/Reject user acceptance test (i.e., new solution releases)
• Identify root cause to define process and solution improvement area and propose solution or escalates
• Review and accept process/solution development and improvement proposals
• Be the single point of contact for end users (i.e., "how to" questions regarding the process/solution(s) incl. access requests)
• Communicate and anchor process/solution improvement proposals
• Support implementation of standard process/es and solution(s)
• Support the definition of process measurement/s
• Identify training needs, plan and secure training in cooperation with Business Process Developer and / or Solution Leader
• Perform process training and give support to end users
• Represent the users in user groups/reference groups or similar forums
• Represent Order To Cash Process in different projects

Candidate Profile

• Minimum 4 years 2 of professional experience gained in accounting area (Order to Cash/Billing Experience strongly preferred)
• High level of business process knowledge especially in Billing area
• Very Good understanding of related processes and solutions
• Very Good understanding of process interfaces to other processes
• Good knowledge about process methods and tools
• Very Good communication skills

Required Competences

• End to end process knowledge
• Effective communication
• Learning on the fly
• Partner and customer focus
• Teamwork and cooperation
• Continuous improvement/action oriented
• Cross-border collaboration
• Time management

System Knowledge

SAP MF 1.0 , S4H, Excel - fully proficient, Power BI, Alteryx, Power Query, Power Apps - as additional asset

Languages

Fluent in English

You will report to Business Process Developer in Billing area.

Who We Are And What We Believe In

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group's leading brands and entities.

We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

Group Finance contributes to realizing the vision of the Volvo Group by developing and providing a wide range of expert services from financial planning to accounting, business controlling, M&As, financial reporting and investor relations.

With Volvo Group Finance you will be part of a global and diverse team of highly skilled professionals who work with passion, trust each other and embrace change to stay ahead. We make our customers win.