Order-to-Cash Support Specialist

Elanco Tiergesundheit AG; Województwo mazowieckie; On-site; PLN 45,000 - 60,000; Full time

Benefits offered by this job

Extra days off

Flexible working hours

Sports cards (Multisport)

Private medical care

Life insurance

Theatre tickets discounts

Language learning platform

Job summary

Elanco Tiergesundheit AG in Warsaw is looking for an O2C Customer Service Specialist with Italian. The key responsibilities include processing customer orders, managing the billing process, and resolving customer queries. The ideal candidate will have 2-3 years of experience in O2C or Finance, be proficient in English and Italian, and possess knowledge of the SAP O2C Module. Elanco promotes a diverse work environment and offers benefits such as flexible working hours and private medical care.

Qualifications

• 2-3 years of experience in an O2C or Finance function.
• Proficient in English and Italian.

Responsibilities

• Process manual orders via phone, fax, and email.
• Manage billing process and customer collections.
• Track and resolve customer disputes.
• Support local O2C projects and process improvements.

Skills

Customer service

Order to Cash (O2C) knowledge

Proficient in Italian

SAP O2C Module experience

Compliance-oriented mindset

Education

University degree or equivalent work experience

Tools

MS Excel

MS Word

Outlook

PowerPoint

Job description

Elanco Tiergesundheit AG in Warsaw is looking for an O2C Customer Service Specialist with Italian. The key responsibilities include processing customer orders, managing the billing process, and resolving customer queries. The ideal candidate will have 2-3 years of experience in O2C or Finance, be proficient in English and Italian, and possess knowledge of the SAP O2C Module. Elanco promotes a diverse work environment and offers benefits such as flexible working hours and private medical care.