Order to Cash Process Lead, SAP S/4 HANA Transformation

ABB Inc; Województwo mazowieckie; Hybrid; PLN 527,000 - 703,000; Full time

Job summary

ABB is seeking an experienced Order-to-Cash (O2C) Process Lead to drive global SAP S/4HANA transformation across 50+ countries. You will define future-state O2C processes, lead standardization, and ensure adoption across deployment waves, partnering with Finance, Sales, IT, and GBS.

This hybrid role in Europe focuses on process design, governance, and transformation rather than daily O2C operations. You will shape the operating model and performance framework for scalable, compliant end-to-end

Qualifications

• 7+ years in Order-to-Cash or finance process roles in multi-country environments.
• Hands-on SAP S/4HANA design, deployment, and governance experience.
• Deep knowledge of O2C master data and KPIs with standardization focus.
• Experience with shared-services or outsourced delivery models.

Responsibilities

• Act as global process authority for O2C in the SAP S/4HANA journey.
• Lead end-to-end design, standardization, and deployment of O2C processes.
• Govern global standards while accommodating local/regulatory needs.
• Define governance, KPIs, and operating model for O2C operations.
• Identify opportunities for simplification, automation, and efficiency.

Skills

O2C process design

SAP S/4HANA

Stakeholder management

Process governance

Global rollout experience

Education

Bachelor's or Master's degree in Finance/Accounting/Business Administration

Tools

SAP SD

FI-AR

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

O2C Global Transformation Process Owner

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We are seeking an experienced Order-to-Cash (O2C) Process Lead to drive global process design and standardization as part of a large-scale SAP S/4HANA transformation program spanning more than 50 countries. The successful candidate will bring hands‑on experience designing, deploying, and governing O2C processes as part of SAP S/4HANA implementation and rollout programs. You will serve as the global O2C process authority, defining the future‑state process landscape, driving standardization, and ensuring successful adoption across multiple deployment waves. Working closely with Finance, Sales, Service, IT, Global Business Services, and transformation leaders, you will play a critical role in establishing scalable, compliant, and efficient end‑to‑end Order‑to‑Cash processes within ABB Robotics' future operating model.

This is a global process transformation role focused on SAP S/4HANA process design, standardization, and deployment, rather than the day‑to‑day management of O2C operations.

The location of the role is within Europe.

Working model is hybrid

Your responsibilities:

• Drive SAP S/4HANA process transformation: Act as the global process authority for Order‑to‑Cash throughout the SAP S/4HANA journey, ensuring global process consistency from design through deployment across multiple rollout waves.
• Own the global O2C process design: Lead the design and continuous improvement of end‑to‑end Order‑to‑Cash processes, driving standardization across order management, billing, collections, cash application, and dispute management.
• Drive process harmonization and governance: Define global process standards while assessing and governing local requirements, ensuring that country‑specific or business‑specific variants are only adopted where there is a clear regulatory or business justification.
• Shape the future operating model and performance framework: Establish governance, controls, KPIs, and ways of working for O2C operations, ensuring effective collaboration between ABB teams and external service providers while driving transparency and accountability.
• Advance operational excellence: Identify opportunities for simplification, automation, and continuous improvement to enhance efficiency, customer experience, compliance, and working capital performance.

Your background:

• Bachelor's or Master's degree in Finance, Accounting, Business Administration, or a related field.
• 7+ years of experience in Order‑to‑Cash, order management, or finance process roles, including end‑to‑end O2C processes in a manufacturing, multi‑entity, and multi‑country environment.
• Proven experience leading O2C process design and standardization as part of an SAP S/4HANA implementation, rollout, or transformation program, with responsibility for process design, testing, deployment, governance, or continuous improvement activities.
• Strong SAP expertise with deep process-design knowledge in SAP SD and FI‑AR, complemented by a solid understanding of O2C master data, including Business Partner, pricing, and credit management, and their impact on downstream processes and reporting.
• Experience designing global processes for shared‑services and/or outsourced delivery models, including retained‑organization structures, provider interfaces, governance, and control frameworks.
• Strong stakeholder management and influencing skills, with the ability to align business, finance, and technology teams and drive decision‑making in complex transformation environments.

This opportunity is open to candidates in one or more countries covered by the European Pay Transparency Directive. The final work location will depend on the selected candidate. As pay may vary by location, compensation details will be shared with candidates who progress to the first interview stage.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.