Order to Cash Leader (f/m)

Eurofins; Katowice; Hybrid; PLN 180,000 - 260,000; Full time

Benefits offered by this job

Hybrid working model

Private medical care

Life insurance

Learning and development opportunities

Internal career growth

Job summary

Eurofins Business Services Poland is seeking an experienced Order to Cash Leader to manage a team supporting one of Eurofins Business Lines. You will oversee end-to-end O2C processes, ensuring high-quality service delivery and driving improvements in collaboration with Sales, Operations, Finance, IT and Shared Services.

You will lead a team of finance professionals, drive KPIs, standardize processes, and support talent management and succession planning.

Qualifications

• Masters degree in Finance, Accounting, or related field.
• At least 3 years leading teams in SSC/BPO.
• Strong Order-to-Cash, Invoicing, Credit Management or AR experience.
• Experience with ERP systems; Dynamics knowledge preferred.
• Power BI, automation tools or AI-driven process improvements are a plus.

Responsibilities

• Manage day-to-day Order-to-Cash operations and service delivery (invoicing, order processing, credit management, collections).
• Monitor KPIs and drive performance improvements.
• Ensure compliance with internal controls, procedures and quality standards.
• Drive process standardization, automation and continuous improvement initiatives.
• Lead operational and transformation projects.
• Build strong partnerships with stakeholders across Europe.

Skills

People management

Leadership

Analytical skills

English fluency

Stakeholder management

Education

Master's degree in Finance/Accounting/Business Admin

Tools

Microsoft Dynamics

Power BI

Excel

Automation tools

Job description

Company Description

Eurofins is an international network of independent life sciences companies, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.

The Eurofins network is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across its companies around the world.

Job Description

Eurofins Business Services Poland is seeking an experienced Order to Cash Leader to manage a team supporting one of Eurofins Business Lines.

In this role, you will be responsible for managing end-to-end Order-to-Cash processes, ensuring high-quality service delivery, driving process improvements and developing a high-performing team. You will work closely with Sales, Operations, Finance, IT and Shared Services stakeholders to support business growth, operational excellence and continuous transformation.

Your Responsibilities Will Include

• Managing day-to-day Order-to-Cash operations and service delivery: invoicing, order processing, credit management and collections activities
• Monitoring KPIs and driving performance improvements
• Ensuring compliance with internal controls, procedures and quality standards
• Driving process standardization, automation and continuous improvement initiatives
• Leading operational and transformation projects
• Managing escalations and supporting resolution of complex business issues
• Building strong partnerships with stakeholders across Europe
• Preparing and presenting performance analyses and operational insights
• Leading, coaching and developing a team of finance professionals
• Supporting talent management, recruitment, performance management and succession planning
• Driving a culture of accountability, excellence and continuous improvement

Qualifications

• Master's degree or equivalent higher education in Finance, Accounting, Business Administration or a related field
• Minimum 3 years of experience managing teams within SSC, BPO or similar environments
• Strong experience in Order-to-Cash, Invoicing, Credit Management or Accounts Receivable processes
• Experience in process improvement, standardization and transformation initiatives
• Experience in project coordination and stakeholder management
• Proven people management and leadership skills
• Strong analytical and decision-making capabilities
• Advanced Microsoft Excel skills
• Experience with ERP systems; knowledge of Microsoft Dynamics will be an advantage
• Experience with Power BI, automation tools or AI-driven process improvements will be considered an asset
• Excellent communication and relationship-building skills
• Business fluent English
• Additional European languages will be an advantage

Additional Information

What We Offer

• Opportunity to shape and develop Order-to-Cash operations
• Participation in transformation and automation projects
• Hybrid working model
• Private medical care
• Life insurance
• MyBenefit Cafeteria System
• Learning and development opportunities
• Internal career growth within Eurofins
• Dynamic and collaborative working environment

Weembracediversity!

As an Equal Opportunity Employer, the Eurofins network of companies believes in strength and innovation through diversity. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.

Company description

Eurofins Scientific is an international network of independent life sciences companies, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies believes that it is a global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and agroscience contract research services. It is also one of the market leaders in certain testing and laboratory services for genomics, and in the support of clinical studies, as well as in biopharma contract development and manufacturing. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In under 40 years, Eurofins has grown from one laboratory in Nantes, France to over 65,000 employees across a decentralised and entrepreneurial network of over 950 laboratories in over 1,000 independent companies across 57 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

The Eurofins network generated EUR 7.296 billion revenues in FY 2025, and has been one of the fastest growing listed European companies for almost three decades.