Operations Specialist Wrocław - Remote

Fibertide; Wrocław; Remote; PLN 122,760 - 167,400; Full time

Benefits offered by this job

Flexible working hours

Private health care and insurance package

Friendly atmosphere in a small company

Job summary

A cloud systems consultancy is seeking an Operations Specialist to facilitate smooth organizational flow. Responsibilities include coordinating tasks across departments, maintaining company policies, and improving operational efficiency. Ideal candidates will have at least 4 years in IT, strong organizational skills, and fluency in English and Polish. The role offers a flexible remote work environment and benefits including health care. Salary ranges from 11-15k PLN B2B net depending on experience.

Qualifications

• 4+ years of professional experience in IT, preferably in software development services.
• Familiarity with business & IT environments in modern software consultancy.
• Experience with legal or security compliance (e.g. designing policies related to ISO27001).

Responsibilities

• Enable and support other teams by coordinating tasks outside their core domain.
• Create and maintain company policies to ensure high-quality standards.
• Handle operational challenges that need immediate attention.
• Ensure smooth information flow between different departments.
• Coordinate initiatives including planning client trips and organizing events.
• Research workflows and tools to recommend efficiencies.
• Maintain professional communication with external partners.

Skills

Exceptional organizational skills

Proactive problem-solving

Fluency in English

Fluency in Polish

Education

Degree in Computer Science, Mathematics or Business

Tools

Google Workspace

Notion

Slack

Job description

Fibertide employs engineers with strong mathematical and computer science backgrounds. We design, maintain and develop large-scale cloud systems for companies from the U.S. and Europe. Our customers include both ambitious startups and established businesses that require assistance improving their technologies for large userbases, big datasets and rapid growth.

We are looking for an Operations Specialist to work directly with our management team. You will be the central node of our organization – connecting departments, unblocking workflows, and ensuring that our operational execution is as seamless as our technical delivery.

With us, you will be…

• Enabling and supporting other teams by taking care of work outside their core domain, either by handling it yourself or coordinating with the right experts.
• Creating, maintaining, and polishing company policies to ensure high-quality standards and clear workflows are accessible to everyone.
• Handling research tasks and operational challenges that don't fit into a specific department but need immediate attention.
• Ensuring smooth information flow between different parts of the company (e.g. Management, Engineering, Administration, Recruitment) to prevent bottlenecks.
• Coordinating initiatives, from planning client trips to organizing meetups and conferences.
• Researching solutions, workflows, and tools to identify operational improvements and recommend efficiencies for specific areas or the company as a whole.
• Coordinating collaborations and maintaining professional communication with external partners, agencies, and service providers.

We offer…

• working remotely and flexible working hours,
• private health care and insurance package,
• 11-15k PLN B2B net FTE (or contract of mandate equivalent) depending on your skills,
• a friendly atmosphere in a small company, where all voices matter.

We expect that you…

• Have at least 4 years of professional experience in IT, working in a role requiring the listed skills (preferably within software development services or high-tech companies).
• Will impress us with your exceptional organizational skills and proactive approach to problem-solving.
• Are familiar with the business & IT environment and understand how a modern software consultancy operates.
• Are technologically fluent and skilled with our standard stack (Google Workspace, Notion, Slack), with the ability to quickly learn new tools and introduce them to the team.
• Have great communication skills, allowing you to represent the company professionally to external partners and clients, while ensuring clear and precise internal collaboration.
• Are fluent in English and Polish (C1+ level), giving you the flexibility to operate seamlessly in both international and domestic business contexts.
• have a degree in Computer Science, Mathematics or Business,
• have experience with legal or security compliance (e.g. designing and implementing policies related to ISO27001).