Operations Specialist

Jobtailor; Wrocław; On-site; PLN 90,000 - 130,000; Full time

Job summary

Jobtailor is seeking a data-driven analyst to support KPIs, budgeting, and utilization across consulting teams in Wrocław. You will identify automation opportunities, develop plans for headcount, and deliver insights for leadership.

The role requires 4+ years of experience, strong English communication, and proficiency in Power BI, Power Automate, and Excel. Polish language proficiency is preferred to collaborate effectively with local teams.

Qualifications

• Experience with Power BI and Power Automate (ideally).
• Proficiency in Polish (ideally).
• Strong analytical skills and keen attention to detail.
• 4+ years of relevant experience.
• Excellent English communication skills, written and verbal.
• Client-centric mindset and sense of urgency.
• Adaptability to shifting priorities in a fast-paced environment.
• Exceptional teamwork and interpersonal skills.
• Proficiency in Excel.

Responsibilities

• Support KPIs in business delivery, learning and compliance.
• Identify process improvement and automation opportunities.
• Analyze budgets, productivity and utilization, including ad hoc assessments.
• Develop the Market Leadership Plan for headcount and utilization targets.
• Provide reports, presentations and insights to consulting teams and leadership.
• Collaborate with HR, Recruitment, Finance and other departments.
• Prepare and quality-check reports for accuracy and compliance.
• Maintain comprehensive process documentation.

Skills

Analytical Skills

English Communication Skills

Attention to Detail

Client-Centric Mindset

Teamwork

Tools

Power BI

Power Automate

Excel

Job description

• Support KPIs in business delivery, learning and compliance
• Identify process improvement and automation opportunities
• Analyze budgets, productivity and utilization, including ad hoc assessments
• Develop the Market Leadership Plan for headcount and utilization targets
• Provide reports, presentations and insights to consulting teams and leadership
• Collaborate with HR, Recruitment, Finance and other departments
• Prepare and quality-check reports for accuracy and compliance
• Maintain comprehensive process documentation

Requirements

• Experience with Power BI and Power Automate (ideally)
• Proficiency in Polish (ideallll)
• Strong analytical skills and keen attention to detail
• 4+ years of relevant experience
• Excellent English communication skills, written and verbal
• Client-centric mindset and sense of urgency
• Adaptability to shifting priorities in a fast-paced environment
• Exceptional teamwork and interpersonal skills
• Proficiency in Excel

Core Competencies

Demonstrates strong analytical skills and attention to detail while supporting KPIs in business delivery and compliance. Proficient in Power BI, Power Automate, and Excel, with a client-centric mindset and the ability to collaborate effectively across departments.

Highest-signal resume keywords

• Power BI
• Power Automate
• Excel Proficiency
• Analytical Skills
• English Communication Skills

Hard Skills

• Process Improvement
• Automation Opportunities
• Budget Analysis
• Productivity Analysis
• Utilization Analysis

Soft Skills

• Attention to Detail
• Client-Centric Mindset
• Adaptability
• Teamwork
• Interpersonal Skills

Industry Keywords

• KPI Support
• Market Leadership Plan
• Process Documentation
• Compliance
• Collaboration