Operations & Automation Engineer for Splunk Cloud

Cisco Systems, Inc; Kraków; On-site; PLN 180,000 - 240,000; Full time

Job summary

Cisco Systems, Inc, Kraków, is looking for an operations and automation engineer to support NOC responsibilities for Splunk Cloud deployments. This role balances hands-on operational work with developing robust automation to reduce toil and improve reliability.

You will monitor distributed cloud systems, respond to incidents, and transform runbooks into automated workflows, collaborating with engineering and operations teams to enhance detection, diagnosis and resolution of complex issues.

Qualifications

• B.S. in a related field or equivalent work experience (5+ years).
• 3+ years of experience in systems or network administration in a cloud environment, including incident response and major incident management
• Proven experience developing maintainable python/go automation, operational tooling, or production support utilities.
• Experience using Unix or Linux systems and shell scripting.
• Experience using Git and participating in code review workflows.
• Working knowledge of software engineering practices, including modular design, testing, debugging, exception handling, logging, and documentation.
• Ability to translate a manual operational procedure into a safe, repeatable automated workflow.
• Understanding of production automation risks, including permissions, secrets management, validation, rollback, and human approval points.

Responsibilities

• Monitor and support large-scale Splunk Cloud deployments, ensuring service reliability, availability, and performance.
• Respond to monitoring alerts and production incidents according to defined playbooks and procedures.
• Participate in 24/7 operations and on-call support
• Investigate complex issues across cloud infrastructure, Linux systems, networking, distributed services, and application code.
• Participate in post-incident reviews and turn findings into operational and automation improvements.
• Identify repetitive, manual, or error-prone operational tasks that are suitable for automation.
• Convert operational runbooks into reliable automated workflows.
• Use Git-based development, peer review, documentation, and cross-functional collaboration to maintain and improve operational automation.

Skills

Python/Go automation

Automation engineering

Troubleshooting

Communication

Education

Bachelor's degree or higher

Tools

Git

Linux

Shell scripting

Job description

Cisco Systems, Inc, Kraków, is looking for an operations and automation engineer to support NOC responsibilities for Splunk Cloud deployments. This role balances hands-on operational work with developing robust automation to reduce toil and improve reliability.

You will monitor distributed cloud systems, respond to incidents, and transform runbooks into automated workflows, collaborating with engineering and operations teams to enhance detection, diagnosis and resolution of complex issues.