Office & Operations Coordinator (m/f/d)

Deponti; Łódź; On-site; PLN 154,000 - 192,000; Full time

Benefits offered by this job

Partial home office

Company laptop

Mobile phone

Lunch provided

Training opportunities

Career development

Employee discounts

Job summary

Deponti in Łódź is seeking an Office & Operations Coordinator to unite our Polish site with Operations Management in Artern, Germany. You’ll implement decisions, oversee daily office and customer service workflows, and be the first point of contact for daily business.

You’ll coordinate a small on-site team, coordinate with colleagues in Oss and Artern, enjoy ownership of processes, and help shape a growing European operation. Fluent Polish and strong English are essential; German is a plus.

Qualifications

• Experience in customer service or coordinating/organisational roles.
• Some B2B experience and understanding of how a business works is an advantage.
• Fluent Polish, very good English; German skills are an advantage.
• Motivated, independent work style.
• Strong communication and team coordination skills.

Responsibilities

• Implement decisions from Operations Management in Artern at the Łódź site.
• Coordinate and organise daily office operations.
• Oversee Customer Service workflows and daily activities.
• Serve as link between Artern Operations and the Poland CS team.
• Guide and support CS team in daily business.
• Point of contact for organisational questions and cross-location coordination.
• Communicate daily with customers, account managers and the supply chain team.
• Occasional travel to Oss (Netherlands) or Artern (Germany).

Skills

Customer service coordination

Team coordination

Communication skills

Polish language

English language

Tools

Exact

SuperOffice

Office software

Job description

40 hrs/week | Łódź, Poland

Gross salary: 3.200 – 4.000 €

Welcome to Deponti

You like keeping an overview, getting stuck in, and being the person who keeps the office running smoothly? Then keep reading, because life's too short for a boring job.

We are Deponti. We design and deliver smart, stylish solutions for outdoor living – from aluminium terrace roofs to glass sliding walls and accessories. Together with a strong network of partners, we’re reshaping outdoor living. With locations in the Netherlands, Belgium, Germany and the United Kingdom, we continue to grow.

For our location in Łódź, we are looking for support to coordinate and organise our Customer Service team on site.

Your Role

As Office & Operations Coordinator (m/f/d), you are the central point of contact for our Polish location and the link to Operations Management in Artern, Germany. Strategic decisions are made by management in Artern – your task is to implement these decisions independently and reliably on site.

A key focus is coordinating our Customer Service team: you keep an overview of daily operations and ensure they run smoothly. You also support day-to-day office organisation and act as the first point of contact for questions and challenges in daily business.

The team on site currently consists of two Customer Service colleagues, with whom you'll work closely.

This position offers you plenty of ownership in implementation and the opportunity to actively help shape a growing organisation on site.

Your Tasks

• Independent implementation of decisions made by Operations Management in Artern at the Łódź location
• Coordination and organisation of daily office operations
• Overview of Customer Service team workflows, ensuring smooth day-to-day operations
• Link between Operations Management in Artern and the Customer Service team in Poland
• Support and guidance for the Customer Service team in daily business
• Point of contact for organisational questions and coordination with other locations
• Daily communication with customers, account managers and the supply chain team
• Occasional travel to headquarters in Oss (Netherlands) or the warehouse in Artern (Germany)

Your Profile

• Experience in customer service or in a coordinating/organisational role
• Some initial B2B experience and an understanding of how a business works is an advantage
• Fluent Polish, very good English, German skills are an advantage
• Motivated, independent way of working
• Enthusiastic, open and cheerful personality
• Organisational talent with an eye for what matters
• Strong communication skills and enjoyment in coordinating a team
• No specific educational background required – practical experience matters more
• Confident use of Exact, SuperOffice and common office software

  As you are the central coordinating person at the location, you should feel comfortable implementing decisions independently and proactively seeking exchange with the team in Germany.

  Who will your direct colleagues be?

What We Offer

• A responsible position with plenty of scope to shape your role
• Full-time or 35 hours per week
• Partial home office possible
• Attractive compensation, depending on experience and qualifications
• Company laptop and mobile phone
• Training and development opportunities, including international ones
• Free lunch daily, plus a warm meal on Fridays
• Employee discounts on Deponti products – also for friends and family

Outlook

Deponti is growing across Europe at around 25% revenue growth per year. Poland is becoming an increasingly important location in our network. This position gives you the chance to grow with the company, take on more responsibility, and develop yourself long-term.

Sounds good? Then we look forward to your application and to getting to know you.

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