Night Butler: Luxury Overnight Concierge

Kohler; Chotel; On-site; PLN 145,000 - 177,000; Full time

Benefits offered by this job

Free meals

Resort discounts

Kohler group benefits

Wellbeing support

Cycle2Work

Perkbox

Refer a Friend rewards

EAP 24/7

Job summary

The Old Course Hotel in St Andrews is seeking a Night Butler for Hamilton Grand to deliver warm, personalised service to owners and guests through the night. You’ll manage arrivals, luggage, reservations and provide informed guidance on the resort and local area.

Responsibilities include valet parking, maintaining public areas, and responding to safety or maintenance issues with discretion and professionalism. 40 hours weekly, 8pm–8am shifts with 4 on/4 off rotation.

Qualifications

• Excellent communication and interpersonal skills.
• A professional, approachable and well-presented manner.
• Strong attention to detail and ability to respond calmly to changing priorities.
• Confidence working independently during overnight hours.
• Flexibility to support day shifts for cover.
• Full UK driving licence due to valet duties.

Responsibilities

• Deliver warm, personalised service to Hamilton Grand owners and guests overnight.
• Welcome arrivals, assist with luggage, check-in and information about apartments.
• Assist with departures, luggage handling and vehicle retrieval.
• Provide valet parking and parking arrangements for guests.
• Handle guest requests, messages, deliveries and wake-up calls promptly.
• Support reservations and inquiries for accommodation, dining, golf, transport, spa.
• Maintain lobby and public spaces clean and well-presented during shift.
• Develop strong knowledge of Old Course Hotel and facilities to assist guests.

Skills

Communication skills

Professional presentation

Attention to detail

Night shift independence

Day shift flexibility

Driving licence

Job description

The Old Course Hotel in St Andrews is seeking a Night Butler for Hamilton Grand to deliver warm, personalised service to owners and guests through the night. You’ll manage arrivals, luggage, reservations and provide informed guidance on the resort and local area.

Responsibilities include valet parking, maintaining public areas, and responding to safety or maintenance issues with discretion and professionalism. 40 hours weekly, 8pm–8am shifts with 4 on/4 off rotation.