Network Technician

Sharp Brains; Białystok; On-site; PLN 551,000 - 827,000; Full time

Benefits offered by this job

Flexible freelance engagement

Regular assignment opportunities

Job summary

Sharp Brains is seeking Network Technicians to provide onsite IT and network support for a leading international retail client. This is a freelance, on-demand opportunity with assignments allocated based on location and availability.

The role requires 2+ years of onsite IT/network experience, strong LAN/WAN, VPN, and Wi-Fi skills, and a willingness to travel. CCNA or CompTIA Network+ is preferred. Fluency in English is mandatory, and prior retail environment experience is a plus.

Qualifications

• Minimum 2 years of onsite IT/network support experience.
• Strong knowledge of LAN/WAN, TCP/IP, DNS, DHCP, VLAN, Wi-Fi, and VPN.
• Experience with networking equipment from Cisco/HP/Aruba/Fortinet or equivalent.
• Excellent troubleshooting and communication skills.

Responsibilities

• Provide onsite IT and network support at customer locations.
• Diagnose and resolve network and connectivity issues.
• Install and replace routers, switches, Wi‑Fi access points, and other IT equipment.
• Perform hardware upgrades and break/fix support.
• Complete service reports and update support tickets after each intervention.
• Collaborate with remote support teams to resolve technical issues.

Skills

Onsite IT support

Troubleshooting

Communication

English fluency

Education

CCNA

CompTIA Network+

Tools

Cisco gear

HP gear

Aruba gear

Fortinet gear

Job description

Job Description

We are looking for Network Technicians to provide onsite IT and network support at the locations of a leading international retail client.

This is a freelance, on-demand opportunity. Assignments will be allocated based on your geographic location and availability.

Key Responsibilities

• Provide onsite IT and network support at customer locations.
• Diagnose and resolve network and connectivity issues.
• Install and replace routers, switches, Wi‑Fi access points, and other IT equipment.
• Perform hardware upgrades and break/fix support.
• Complete service reports and update support tickets after each intervention.
• Collaborate with remote support teams to resolve technical issues.

Requirements

• Minimum 2 years of experience in onsite IT support or network support.
• Strong knowledge of LAN/WAN, TCP/IP, DNS, DHCP, VLAN, Wi‑Fi, and VPN
• Experience with networking equipment from Cisco, HP, Aruba, Fortinet, or equivalent vendors.
• Excellent troubleshooting and communication skills.
• Valid driver's license and willingness to travel.
• Good command of English(mandatory).

Preferred Qualifications

• CCNA, CompTIA Network+, or an equivalent networking certification.
• Experience providing IT support for retail stores or retail environments.

What We Offer

• Flexible freelance engagement with on-demand assignments.
• Competitive compensation for each service intervention.
• Regular assignment opportunities with customers.
• The opportunity to work with a leading international retail organization.
• Potential for a long‑term working relationship.