Retail Onsite Network Technician — Flexible Freelance

Sharp Brains

Białystok

On-site

PLN 551,000 - 827,000

Full time

14 days+

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Benefits offered by this job

Flexible freelance engagement

Regular assignment opportunities

Job summary

Sharp Brains is seeking Network Technicians to provide onsite IT and network support for a leading international retail client. This is a freelance, on-demand opportunity with assignments allocated based on location and availability.

The role requires 2+ years of onsite IT/network experience, strong LAN/WAN, VPN, and Wi-Fi skills, and a willingness to travel. CCNA or CompTIA Network+ is preferred. Fluency in English is mandatory, and prior retail environment experience is a plus.

Qualifications

Minimum 2 years of onsite IT/network support experience.
Strong knowledge of LAN/WAN, TCP/IP, DNS, DHCP, VLAN, Wi-Fi, and VPN.
Experience with networking equipment from Cisco/HP/Aruba/Fortinet or equivalent.
Excellent troubleshooting and communication skills.

Responsibilities

Provide onsite IT and network support at customer locations.
Diagnose and resolve network and connectivity issues.
Install and replace routers, switches, Wi‑Fi access points, and other IT equipment.
Perform hardware upgrades and break/fix support.
Complete service reports and update support tickets after each intervention.
Collaborate with remote support teams to resolve technical issues.