Monitoring Engineer, Advanced (onsite, Warsaw) – Frontex
Profile: Monitoring Engineer (Microsoft SCOM, Monitoring, Reporting) - Level Advanced.
Place of performance: service provision at Frontex Headquarters in Warsaw – 100%.
Duration of the mission: 45 months.
Security Clearance: Is required (required from day 45 of assignment) - CONFIDENTIEL UE/EU CONFIDENTIAL.
Minimum level of education: Level 6 (Bachelor’s Degree required).
Minimum English language skills: B2.
Minimum IT relevant experience: 8 years (5 years in relevant roles).
Award criteria: 65% Quality/35% Price.
Rate: 282,25€/day NWH; 355€/day EWH.
- NWH: 220 days x 3 years, and 172 days in the 4th year.
- EWH: 6 days x 3 years, and 4 days in the 4th year
Required technical certificates
- No certifications required.
Knowledge and Skills
Knowledge:
- [01] Hands-on experience in administration of complex monitoring systems deployed in non-heterogeneous and containerized environments including Cloud services.
- [02] Expert in optimizing, tuning and planning of monitoring infrastructure.
- [03] Experience in scripting on Windows Servers (PowerShell).
- [04] Hands-on experience in administration of MS Windows Servers and Linux Servers.
- [05] Hands-on experience in administering virtual infrastructures.
- [06] Experience in collaborating with multiple support groups.
Skills:
- [07] Good organizational and prioritising skills.
- [08] Experience with ticketing systems and ITIL based change management, configuration management and release management processes.
- [09] A proactive attitude, team-work spirit, being self-motivated with a strong user orientation.
- [10] Good communication skills.
- [11] Able to cope with fast changing technologies.
Specific requirements
- [01] Experience with MS SCOM monitoring.
- [02] Experience with Dynatrace monitoring.
Typical tasks and responsibilities
- Administering the infrastructure monitoring systems (such as Microsoft SCOM).
- Monitoring the IT infrastructure consisting of different OS, applications, services and devices.
- Creating dashboards and alerts.
- Troubleshooting monitoring related issues.
- Deploying, upgrading and patching Microsoft SCOM and other monitoring systems.
- Capacity planning, tuning and optimization.
- Updating the technical documentation and operating procedures.
- Providing 2nd line support to other IT teams and coordinating with 3rd line of support.
- Participation in coordination and project meetings.
- Other specific duties as assigned by supervisor.