Medical Software Quality Engineer - Patient Impact

Roche; Warszawa; Hybrid; PLN 65,000 - 90,000; Full time

Job summary

A global healthcare company in Warsaw is seeking a Complaint Handling Engineer. This role involves managing complaints related to Digital Solutions quality and product performance in a hybrid work environment. The ideal candidate should possess a degree in relevant fields and strong communication skills in English. Experience in software-related roles and the ability to read and debug source code are essential. Join us in making a real impact on patient lives.

Qualifications

• You own a relevant degree.
• Strong communication skills in English are essential.
• Experience in software related or bioinformatics support functions is desired.
• Ability to read source code is a requirement.
• Understanding of cloud computing platforms is preferred.

Responsibilities

• Handle individual cases according to ISO Quality System requirements.
• Resolve cases requiring consultation with senior team members.
• Analyze data to determine product performance issues.
• Escalate unresolved cases as needed.

Skills

Strong communication skills in English

Ability to read and debug source code

Understanding of cloud computing platforms

Experience in software-related functions

Education

Degree in bioinformatics, computational biology, biomedical engineering, computer science, or IT

Job description

A global healthcare company in Warsaw is seeking a Complaint Handling Engineer. This role involves managing complaints related to Digital Solutions quality and product performance in a hybrid work environment. The ideal candidate should possess a degree in relevant fields and strong communication skills in English. Experience in software-related roles and the ability to read and debug source code are essential. Join us in making a real impact on patient lives.