Medical Operations Associate

Jobtailor; Warszawa; On-site; PLN 120,000 - 190,000; Full time

Job summary

Pfizer Warsaw site seeks a data-operations professional to manage clinical trial data requests, triage completeness, track status, and collaborate with internal and external stakeholders. You will ensure quality control, provide metrics, and maintain SharePoint systems for program management.

With 1–2 years in pharma, you will edit and summarize complex content in English, use Word/Excel tools, and travel 10–20%.

Qualifications

• Bachelor’s degree in science, healthcare, or related field.
• Excellent writing skills; ability to edit, summarize and interpret content concisely.
• High fluency in written English; strong spoken English.
• Strong organizational skills; ability to prioritize multiple projects and meet deadlines.
• Ability to take initiative and work independently.
• Comfortable asking probing questions to clarify data requests.
• Operational experience in clinical trial management or healthcare.
• Word, PowerPoint, and Excel proficiency.
• AI practical knowledge is a must.
• Developed customer service skills and teamwork spirit.
• 1–2 years’ pharma experience or internship; travel 10–20%; Warsaw site.

Responsibilities

• Serve as a point of contact for internal and external clinical trial data requests.
• Review and triage requests for completeness and follow up with stakeholders.
• Track status of data requests and identify at-risk items.
• Collaborate with internal and external stakeholders to remediate issues.
• Provide detailed metrics and information related to data requests.
• Maintain systems, SharePoint sites, and databases for program management.
• Perform quality control procedures from request to data package issuance and related documents.
• Provide input on business questions from leadership; navigate across functions amid ambiguity.
• Deliver compliance metrics and information to senior leadership.
• Identify continuous-improvement opportunities in data-sharing processes.
• Support Expanded Access and Clinical Disclosure Team as needed.

Skills

Clinical Trial Management

Data Analysis

Quality Control

Stakeholder Communication

Documentation & Reporting

AI knowledge

Customer Service

Independent Work

Questioning for clarity

Travel readiness

Teamwork

Education

Bachelor's degree

Tools

SharePoint

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Job description

• Serve as a point of contact for internal and external clinical trial data requests
• Review and triage requests for completeness and perform follow-up with stakeholders
• Track the status of clinical trial data requests and identify requests at risk of delay
• Work with internal and external stakeholders to remediate and resolve issues
• Provide detailed metrics and information related to data requests
• Maintain systems, SharePoint sites, and databases used for program management and operational excellence
• Perform quality control procedures from data request through data package issuance, publications‑related documents, and system data according to Pfizer SOPs and guidelines
• Provide expert input on business questions and challenges from leadership
• Navigate across functional lines and progress deliverables amid ambiguity
• Provide compliance‑related metrics and information to senior leadership
• Identify continuous‑improvement opportunities in data‑sharing processes and systems
• Support the larger Expanded Access and Clinical Disclosure Team as needed

Requirements

• Bachelor’s degree (BA, BS) required; preference for a focus in science, healthcare, or related field
• Excellent writing skills and ability to edit, summarize and interpret complicated content effectively and concisely
• High fluency in written English and strong functional fluency in spoken English
• Strong organizational skills, attention to detail, and ability to prioritize multiple projects and meet deadlines
• Ability to take initiative and work independently
• Comfortable asking probing questions to clarify unclear data requests
• Operational experience in clinical trial management or healthcare industry (pharmaceuticals, life sciences, and medical)
• Word, PowerPoint, and Excel preferred
• AI practical knowledge is a must
• Developed customer service skills and teamwork spirit
• 1–2 years’ experience in pharma, a full‑time pharma internship, or closely related scope
• Ability to travel 10%–20%
• Ability to appear at Warsaw Pfizer site

Core Competencies

Demonstrates expertise in clinical trial management and data request processes, with strong capabilities in quality control, compliance metrics, and operational excellence. Proficient in stakeholder communication and continuous improvement initiatives within the healthcare and pharmaceutical sectors.

Highest-signal resume keywords

• Clinical Trial Management
• Data Request Tracking
• Quality Control Procedures
• Operational Excellence
• Customer Service Skills

ATS Optimization Keywords

Hard Skills

• Data Analysis
• Metrics Reporting
• Quality Control
• Project Management
• Clinical Data Management

Soft Skills

• Excellent Writing Skills
• Strong Organizational Skills
• Attention to Detail
• Initiative
• Teamwork Spirit

Industry Keywords

• Pharmaceuticals
• Life Sciences
• Healthcare
• Clinical Trials
• Compliance Metrics

Tools & Technologies

• SharePoint
• Microsoft Word
• Microsoft PowerPoint
• Microsoft Excel
• AI Practical Knowledge