Manager, Client Delivery (AML Operations) - Krakow, Poland

AML RightSource, LLC.; Województwo małopolskie; On-site; PLN 148,099 - 177,393; Full time

Benefits offered by this job

Comprehensive private medical healthcare

Group private insurance plan option

MyBenefit Cafeteria including Multisport

Annual discretionary bonus

Job summary

AML RightSource, LLC. is seeking a Manager, Client Delivery (AML Operations) to oversee client projects and lead a team of analysts in Krakow, Poland. The ideal candidate will have a Bachelor's degree and 4-5 years of experience in AML or a related field, fluency in English, and proven people management skills. The role is on-site and involves maintaining client relationships, delivering reports, and enhancing operational efficiency. Benefits include comprehensive healthcare and an annual bonus.

Qualifications

• 4-5 years of experience in Anti-Money Laundering (AML) or related field.
• Proven decision-making capabilities.
• Ability to lead projects and coordinate teams.

Responsibilities

• Lead and manage a team of analysts and specialists.
• Manage client engagements ensuring compliance.
• Deliver performance reports to clients.

Skills

People management skills

Fluent in English (B2)

Transaction monitoring experience

KYC processing experience

Organizational skills

Education

Bachelor's degree

Master's degree (preferred)

Job description

Manager, Client Delivery (AML Operations) - Krakow, Poland page is loaded## Manager, Client Delivery (AML Operations) - Krakow, Polandlocations: Krakow, Polandtime type: Full timeposted on: Posted Todayjob requisition id: R-102882**Job Description:****About the Role**We are seeking a skilled **Manager** to lead a team of analysts and subject matter experts. This role involves overseeing client projects, ensuring high-quality outcomes, and fostering a collaborative team environment. You’ll serve as a coach and mentor, manage performance, and maintain strong client relationships while driving operational excellence.**This position requires work onsite in our office in Krakow.****Key Responsibilities*** Lead and manage a team of up to 25+ analysts, quality control specialists, and subject matter experts.* Oversee team performance, development, and workload planning to ensure successful project delivery.* Provide coaching, feedback, and support for team members’ growth and career progression.* Manage client engagements, ensuring compliance with internal policies and regulatory standards.* Maintain regular communication with clients to strengthen partnerships, report outcomes, and identify service opportunities.* Monitor team output and quality, identifying areas for process improvement and efficiency.* Deliver performance and service reports to senior leadership and clients.* Collaborate with internal teams to expand subject matter expertise and advisory capabilities.* Contribute to strategic initiatives within the Managed Services practice in partnership with senior leaders.**Required Qualifications*** Bachelor’s degree and 4–5 years of experience in Anti-Money Laundering (AML) or a related field.* Fluency in English (B2 level or higher).* Experience in transaction monitoring* Experience in KYC processing within corporate or investment banking environments.* Proven people management skills and decision-making capabilities.* Ability to lead projects, manage timelines, and coordinate cross-functional teams.* Strong organizational skills and ability to work independently and collaboratively.**Preferred Qualifications*** Experience in cryptocurrency* Professional certification (e.g., CAMS, CKYCA).* Master’s degree.* Entrepreneurial mindset with a proactive approach to change and improvement.* Strong collaboration and communication skills, with the ability to influence and contribute ideas.Minimum salary: 14,583 PLN gross/month **Additional components of our benefits package:*** Comprehensive private medical healthcare* The option to join a group private insurance plan (subject to a fee)* MyBenefit Cafeteria including Multisport* Annual discretionary bonus, subject to both company performance and individual contribution **AML RightSource is committed to fostering a diverse work environment and is proud to be an equal opportunity employer. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.****All the information concerning breaches of law during the recruitment process should be reported at [e-mail]. Upon request, you will be provided with Internal procedure for reporting and following up on breaches of law, adopted by the Company based on the Whistleblower Protection Act.****Recruitment Scam Alerts****We’re aware of an increase in recruitment scams where individuals falsely claim to represent AML RightSource. These scammers may ask for money or personal information by offering fake job opportunities through e-mail, text message or social media. Please verify the source of any job-related communications carefully. All official AML RightSource communications are conducted through "@amlrightsource.com" email addresses. If you encounter suspicious messages, do not respond.**AML RightSource is the leading expert solutions provider of managed services and advisory, dedicated exclusively to financial crime compliance. As financial crime continues to evolve, we help organizations stay ahead through expert-led services and deep industry knowledge.Specializing in anti-money laundering, financial crime prevention, and third-party compliance, we deliver tailored solutions that enhance operational efficiency and reduce business risk. With a global presence and a team of more than 7,000 specialized, trained professionals, AML RightSource partners closely with clients to transform their compliance programs into strategic advantages.Our focused expertise and partnership-driven approach ensure adaptable, scalable solutions that meet today’s complex regulatory demands. We empower organizations to strengthen compliance, protect their businesses, and confidently navigate an ever-changing financial crime landscape.