Mainframe Operational Support Specialist COBOL, JCL, DB2, VSAM, CICS, IMS, TSO/ISPF, SDSF Gdańsk

DCG Poland; Województwo pomorskie; On-site; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Private medical care

Co-financing for sports card

Consultant support

Job summary

DCG Poland is seeking a Mainframe Operational Support Specialist to handle incidents, perform problem management, and monitor workloads using SDSF and TSO/ISPF. You will work with COBOL, JCL, DB2, VSAM, CICS, IMS and Base SAS, and adapt to new tools within a dynamic operational environment.

Strong analytical skills and extensive mainframe experience are required, with excellent English communication. The role offers ongoing consultant support from a DCG partner and opportunities to engage in

Qualifications

• Proven experience in incident handling and problem management.
• Strong analytical skills for incident analysis and troubleshooting.
• Deep understanding of mainframe technologies: COBOL, JCL, DB2, VSAM, CICS, IMS.
• Hands-on experience with Base SAS.
• Knowledge of TSO/ISPF and SDSF for dataset browsing and system output monitoring.
• Experience with OPC/TWS.
• Experience with Abend-AID and File-AID for defect investigation and resolution.
• Ability to learn new tools and adapt to evolving technologies.
• Very good command of English, both spoken and written.
• Familiarity with DevOps methodologies.
• Familiarity with Agile ways of working.
• Experience with cloud integration and mainframe modernization initiatives.

Responsibilities

• Handle incidents in the mainframe environment and drive their resolution.
• Perform problem management activities and support root cause analysis.
• Analyze incidents and identify corrective actions.
• Monitor system output using SDSF.
• Browse and investigate datasets using TSO/ISPF.
• Support defect diagnosis and resolution using Abend-AID and File-AID.
• Operate and monitor workloads using OPC/TWS.
• Work with mainframe technologies including COBOL, JCL, DB2, VSAM, CICS, IMS and Base SAS.
• Adapt to new tools and technologies used within the operational support environment.

Skills

Incident Handling

Problem Management

Troubleshooting

English Proficiency

Learning Agility

Proactive Problem Solving

Tools

TSO/ISPF

SDSF

OPC/TWS

Abend-AID

File-AID

COBOL

JCL

DB2

VSAM

CICS

IMS

Base SAS

Job description

Mainframe Operational Support Specialist

Position: Mainframe Operational Support Specialist

As a recruitment company, DCG understands that every business is powered by experienced professionals. Our management style and partnership approach enable us to meet your needs and provide continuous support. Due to our ongoing growth and the large number of recruitment projects we undertake for our partners, we are currently looking for:

Mainframe Operational Support Specialist

Responsibilities:

• Handle incidents in the mainframe environment and drive their resolution
• Perform problem management activities and support root cause analysis
• Analyze incidents and identify corrective actions
• Monitor system output using SDSF
• Browse and investigate datasets using TSO/ISPF
• Support defect diagnosis and resolution using Abend-AID and File-AID
• Operate and monitor workloads using OPC/TWS
• Work with mainframe technologies including COBOL, JCL, DB2, VSAM, CICS, IMS and Base SAS
• Adapt to new tools and technologies used within the operational support environment

Requirements:

• Proven experience in Incident Handling and Problem Management
• Strong analytical skills for incident analysis and troubleshooting
• Deep understanding of mainframe technologies: COBOL, JCL, DB2, VSAM, CICS, IMS
• Hands-on experience with Base SAS
• Practical knowledge of TSO/ISPF and SDSF for dataset browsing and system output monitoring
• Experience with OPC/TWS
• Experience with Abend-AID for defect investigation and resolution
• Experience with File-AID for defect fixing
• Ability to learn new tools and adapt to evolving technologies
• Proactive approach to problem-solving
• Very good command of English, both spoken and written

Nice to have:

• Practical experience with REXX scripting and Shell scripting
• Practical experience with Python
• Understanding of distributed systems in hybrid environments
• Familiarity with DevOps methodologies
• Familiarity with Agile ways of working
• Experience with cloud integration and mainframe modernization initiatives

Offer:

• Private medical care
• Co-financing for the sports card
• Constant support of dedicated consultant