Luxury Showroom Manager – Warsaw, Lead & Elevate Sales

Diamonds Factory; Warszawa; On-site; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Birthday Leave

Perkbox

Global Opportunity

Learning & Development

More Exciting Benefits Coming Soon!

Job summary

Diamonds Factory in Warsaw, Poland, is seeking an experienced Showroom Manager to lead our new Warsaw showroom. You will oversee daily operations, drive sales, and deliver an exceptional customer experience while guiding a passionate luxury retail team.

The ideal candidate has 3–4 years in luxury retail, strong leadership, and knowledge of jewellery. Fluent Polish and English are required; you will supervise presentation, CRM, stock integrity, and health and safety standards.

Qualifications

• 3–4 years in luxury retail with strong sales track record.
• Proven leadership skills coaching high-performing retail teams.
• Jewellery knowledge training (e.g., GIA, JAA) preferred.
• Strong relationships with high-end clients and exceptional customer service.

Responsibilities

• Lead and mentor sales staff to meet/exceed targets.
• Oversee showroom operations, visuals, and stock management.
• Drive customer experience and feedback programs.
• Manage CRM and internal systems for bespoke orders.

Skills

Leadership

Sales

Jewellery knowledge

Client relationships

Communication

Problem solving

Tech savviness

Brand aesthetics

Attention to detail

Presentation

Weekend work

Polish & English

Tools

CRM software

Job description

Diamonds Factory in Warsaw, Poland, is seeking an experienced Showroom Manager to lead our new Warsaw showroom. You will oversee daily operations, drive sales, and deliver an exceptional customer experience while guiding a passionate luxury retail team.

The ideal candidate has 3–4 years in luxury retail, strong leadership, and knowledge of jewellery. Fluent Polish and English are required; you will supervise presentation, CRM, stock integrity, and health and safety standards.