Logistics Operations Supervisor (F/M/X)

Mondelez International; Warszawa; On-site; PLN 110,000 - 140,000; Full time

Job summary

Mondelez International in Warsaw, Poland is seeking a Logistics Operations Supervisor to lead LogOps across domestic distribution—from inbound to outbound. You will drive process discipline, resolve escalations, and guide the SAP S4HANA transformation and continuous improvement agenda to deliver real operational gains.

You will own cost monitoring, budgeting input and provide operational insight to the Logistics Operations Manager, while building capable teams and ensuring compliance with

Qualifications

• Solid background in logistics with FMCG/CPG operations experience.
• Proven team leadership and people development.
• Strong Excel skills; Power BI or similar is a plus.
• Excellent presentation, communication, influencing and motivational skills.

Responsibilities

• Manage priorities and workload allocation across the LogOps PL team - inbound, storage, outbound.
• Own escalation resolution - act as the first decision point for operational issues and drive resolution.
• Coordinate with 3PL operational counterparts - ensure smooth daily execution and drive joint resolution.
• Lead LogOps preparation, testing and go-live execution for SAP S4HANA transformation and adoption.
• Own and maintain LogOps process workflows - document, challenge, and improve SOPs.
• Lead continuous improvement initiatives end-to-end (e.g. process mapping, waste elimination) and measure results.
• Own cost monitoring, invoice verification and accruals with finance and external partners.
• Deliver operational input for budget preparation and forecasting.
• Provide data, analysis, and operational insight to support the Logistics Operations Manager.

Skills

Logistics leadership

Team leadership

Project management

Stakeholder management

Strategic thinking

Negotiation skills

Tools

Excel

Power BI

Job description

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible.

You will support end-to-end logistics (physical flows from plants to customers), including all warehouse, transport and co-packing operations, in terms of service, cost, health and safety, quality, food defense, sustainability, legal requirements and policies compliance. You will provide team leadership and direction for the logistics organization. In this role, you will implement logistics strategy and effectively execute operations to ensure optimum logistics solutions while supporting various routes-to-market, and balancing service and cost. You will work collaboratively with internal and external (third-party logistics vendors) business partners to ensure effective management, timely solutions and execution.

How you will contribute

• Be accountable for warehouse, transportation, international logistics (import/export) and co-packing operations
• Ensure the implementation of the business plan by delivering a consistent service level, adapting the supply chain to the demanding and changing customer environment and ensuring sufficient operational capacity to deliver business needs
• Be accountable for delivering logistics operational cost budget, ensuring that best-in-class controls and governance are in place
• Foster, initiate and lead continuous improvement programs that reduce cost and our carbon footprint and improve the service performance of the operation
• Ensure successful project implementation
• Select, manage and develop long-term relationships with third-party service providers
• Ensure adherence to health and safety, quality, food defense and legal requirements and policies
• Establish a business continuity plan for logistics operations.
• Support best-practices sharing and adoption

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Solid background in logistics with experience leading operations in an FMCG/CPG environment
• Team leadership experience, with proven ability to build effective teams and develop people
• Drive for results with proactive, dynamic and action orientated approach, identifying areas where business change is required and excellence in project management
• Strong collaboration skills with strong business and financial acumen and the ability to forge senior level strategic partnerships with both internal and external stakeholders
• Strategic thinking plus excellent presentation, communication, influencing and motivational skills
• Strong negotiating skills with ability to negotiate in tough situations with both internal and external groups

More about this role

As our Poland logistics operations grow in complexity and scope, we are creating a Logistics Operations Supervisor role to provide dedicated senior operational leadership across the LogOps Polish team. This person will own day-to-day operational coordination across domestic distribution - from inbound through storage to outbound. The role drives process discipline, resolves escalations, and leads the LogOps side of our SAP 4 HANA transformation and continuous improvement agenda, ensuring these deliver real operational gains.

Main Responsibilities

• Manage priorities and workload allocation across the LogOps PL team - ensure balanced capacity, clear ownership, and timely execution across inbound, storage, and outbound.
• Own escalation resolution - act as the first decision point for operational issues; assess, decide, and drive resolution or escalated with a clear recommendation.
• Coordinate with 3PL operational counterparts - ensure smooth daily execution, flag issues early, and drive joint resolution with the Logistics Operations Manager.
• Lead LogOps preparation, testing, and go-live execution as the team's S4H Super User Additionally, drive adoption of S4H processes within the team - train, troubleshoot, and maintain process integrity post-go-live.
• Own and maintain LogOps process workflows - document, challenge, and improve standard operating procedures with input from process owners.
• Lead continuous improvement initiatives end-to-end (e.g. process mapping, waste elimination) - from problem identification through implementation to measured results.
• Own cost monitoring, invoice verification and accruals - ensure accuracy and timeliness in coordination with finance and external partners.
• Deliver operational input for budget preparation and forecasting
• Provide data, analysis, and operational insight to support Logistics Operations Manager.

Requirements

• Great Communications Skills - clearness, structure, and assertiveness. Challenging constructively, escalating effectively, and keeping people aligned.
• Confidence in working with data, building analyses, and translating findings into decisions and actions. Strong Excel skills; Power BI or similar is a plus.
• Continuous Improvement Mindset - noticing improvement opportunit