Live Ops Lead

Fun Crafters; Polska; Hybrid; PLN 240,000 - 420,000; Full time

Benefits offered by this job

Flexible terms (Contract or B2B)

Remote, in-office or hybrid model

Regular company events

Competitive benefits

Job summary

Fun Crafters is seeking a Live Ops Lead to own the strategy, calendar, and execution of live events, rotations, and offers for a premier AAA mobile game project.

You will start hands-on and quickly build a team as the game grows, reporting to the CMO and coordinating with design, analytics, and marketing to optimize live operations globally.

Qualifications

• 6+ years in mobile free-to-play games, including 3+ years in Live Ops.
• Experience with mid-core games, RPG or strategy.
• Deep understanding of F2P economy and monetization.
• Strong analytical skills and data-driven decision making.
• Hands-on experience with Live Ops tools: event setup, segmentation, A/B tests, push messages.

Responsibilities

• Define and own the Live Ops strategy and long-term calendar of events, tournaments, seasons, passes, and offers.
• Plan, launch, and run events and offers hands-on, from idea to setup, testing, and post-launch analysis.
• Own Live Ops KPIs (retention, engagement, conversion, revenue) and optimize through segmentation and personalized offers.
• Collaborate with design, economy, analytics, and marketing to build a Live Ops roadmap with clear priorities.
• Define tool requirements and work with engineering to build event systems, back office, segmentation, A/B testing, and messaging.
• Lead Live Ops through soft launch, testing formats with real players and scaling successful approaches for global launch.
• Monitor market trends in Live Ops to understand what works and why.

Skills

Live Ops leadership

Retention growth

Data-driven decisions

Cross-functional collaboration

Communication

Tools

Event system

Back office

Segmentation

A/B testing

Push messaging

Job description

We are a cutting-edge AAA mobile-first game studio, founded by the former CEO and CPO of Plarium. With a team of 140 top-tier professionals across Europe, we specialize in large-scale Collection RPGs, drawing from our experience developing and publishing mid-core RPGs and MMO Strategy games.

Now, we are pushing the boundaries of mobile-first gaming with the next evolution of CRPGs, built on one of the world’s most iconic IPs.

Operating as a fully remote company, we also have physical offices in Tel Aviv and Krakow, uniting exceptional talent from across the continent to create world-class gaming experiences.

The Role:

We are releasing a new AAA mobile game with the ambition of reaching hundreds of millions of players and keeping them with us for years. Its long-term success depends on Live Ops: events, seasons, and offers that bring players back every day. We are now looking for a Live Ops Lead to own this function. As its leader, you will define the strategy, plan the calendar, decide which events and offers go live and when, and set up the tools and processes to run them. You will report directly to our CMO. You will start as a hands-on individual contributor, with the goal of building and leading your own Live Ops team as the game grows.

Responsibilities:

• Define and own the Live Ops strategy and the long-term calendar of events, tournaments, seasons, passes, and offers.
• Plan, launch, and run events and offers hands-on, from the first idea and reward design to setup, testing, and post-launch analysis.
• Own Live Ops KPIs (retention, engagement, conversion, and revenue) and grow them through segmentation, personalized offers, and A/B tests.
• Partner with game design, economy, analytics, and marketing leadership to turn business goals into a Live Ops roadmap with clear priorities and targets.
• Define what our Live Ops tools need and work with engineering to build them: event system, back office, segmentation, A/B testing, and player messaging.
• Lead Live Ops through soft launch: test event and offer formats with real players and scale what works for global launch.
• Follow the market closely: track trends in Live Ops events and offers, and understand which ones work and why.

Requirements:

• 6+ years in mobile free-to-play games, including 3+ years in Live Ops, with a track record of growing retention and revenue.
• Experience with mid-core games, ideally RPG or strategy. You play these games yourself and know how their events and offers work.
• Deep understanding of F2P economy and monetization, including how events, offers, passes, gacha, and pricing affect each other.
• Strong analytical skills: you set a clear goal for every event, read cohort and A/B test results, and make decisions based on data.
• Hands-on experience with Live Ops tools: event and offer setup, segmentation, A/B tests, push and in-game messages. You can write clear requirements for new tools.
• Excellent collaboration and communication skills.

What We Offer

• An influential role in the mobile RPG gaming industry.
• Flexible employment terms: employment contract or B2B.
• A remote, in-office, or hybrid work model.
• An engaging team environment with regular company events.
• A competitive benefits package tailored to your needs.

This is a rare opportunity to lead Live Ops for a high-profile mobile AAA project in a remote-first, globally connected game studio founded by industry veterans. If you're ready to leave your mark on the next generation of mobile gaming, we want to hear from you.