Learning and Development Manager (with German / French / Italian)

EY; Katowice; Hybrid; PLN 180,000 - 260,000; Full time

Job summary

EY GDS Poland in Katowice is seeking an experienced Learning and Development Manager with German or French to lead capability transformation across international client projects. You will manage end-to-end L&D programs, collaborate with cross-functional teams, and deliver measurable impact.

In this role, you will design learning concepts, implement platforms (LMS/LXP), and develop learning operating models while ensuring adoption and alignment with workforce strategies.

Qualifications

• 8–10 years of professional experience in L&D/capability development transformations.
• Strong project management experience in cross-functional initiatives.
• Knowledge of learning processes, governance, and operating models.
• Experience with learning technologies (LMS, LXP, digital learning ecosystems).
• Hands-on design and/or delivery of training programs for professionals.
• Ability to link learning with skills and business strategy.
• Fluent English (C1+) and German or French.

Responsibilities

• Lead L&D transformation projects end‑to‑end (planning, scope, RAID, budget, quality).
• Design and optimize end‑to‑end L&D processes (needs analysis, governance, delivery).
• Support LMS/LXP implementation and adoption.
• Develop learning operating models including governance and service delivery.
• Define and track learning KPIs and adoption.
• Facilitate workshops aligning learning strategies with workforce priorities.
• Apply process improvement methods to L&D operations.
• Design training concepts and create learning content tailored to client needs.
• Deliver training sessions and workshops for managers and employees.

Skills

L&D transformation

Project management

Stakeholder management

Facilitation

Learning technologies

Content design

German language

English language

Tools

LMS

LXP

AI tools

Job description

Learning and Development Manager (with German / French / Italian)

Other locations: Primary Location Only

Location: Katowice - 2 days in office / 3 days remote

L&D Process Manager with German or French

Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY.

The opportunity

We’re growing our Business Transformation Delivery practice and are looking for experienced Managers who blend project management discipline with human-centered change expertise to help organizations successfully deliver complex, large‑scale transformation programs. Our work sits at the intersection of strategy and execution — supporting clients through technology‑enabled change, operating model evolution, process transformation, and workforce enablement.

You will play a key role in turning transformation ambition into tangible results, working in international environments and cross‑functional teams to ensure that change is not only well‑designed, but effectively delivered, adopted, and sustained.

We are seeking an experiencedL&D Process Managerwith a strong project management background to lead learning and capability transformation initiatives. You will help clients modernize their Learning & Development ecosystems — from strategy and governance to processes, technology, and learner experience — while ensuring structured delivery and measurable impact.

Your key responsibilities

• LeadL&D transformation projects or workstreamsend‑to‑end (planning, scope, RAID, budget, quality).
• Design and optimizeend‑to‑end L&D processes(needs analysis, curriculum governance, delivery, evaluation).
• Support implementation and adoption oflearning platforms(LMS, LXP, skills platforms).
• Developlearning operating models, including roles, vendor governance, and service delivery structures.
• Define and tracklearning effectiveness and adoption KPIs.
• Facilitate workshops to alignlearning strategies with workforce and skills priorities.
• Applyprocess improvement methodsto streamline L&D operations.
• Design training concepts and create learning content(e.g., learning journeys, facilitator guides, participant materials, digital learning assets) tailored to client needs.
• Deliver training sessions and workshops(virtual and in‑person) for client audiences, including managers and employees.

To qualify for the role, you must have

• 8–10 years of professional experience, including strong exposure toL&D / capability development transformations.
• Solidproject management experiencein complex, cross‑functional initiatives.
• Practical knowledge oflearning processes, governance, and operating models.
• Experience withlearning technologies(LMS, LXP, digital learning ecosystems).
• Hands‑on experience indesigning learning contentand/ordelivering training programsfor professional audiences.
• Ability to connect learning initiatives withskills, workforce planning, and business strategy.
• Strong facilitation and stakeholder management skills.
• Fluent English (C1+) and German or French

You’ll stand out if you

• UseAI toolsto design learning concepts, generate draft training materials, or personalize learning paths.
• Createengaging PowerPoint‑based training materialswith strong storytelling and visual structure.
• Apply AI to summarize learner feedback and improve learning content iteratively.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations – Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well‑known brands from across the globe. We’ll introduce you to an ever‑expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture:You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

About EY

EY | Building a better working world

EY exists to build a better working world, helping to create long‑term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

The exceptional EY experience. It’s yours to build.

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