Change Management Specialist

Ernst & Young Advisory Services Sdn Bhd; Katowice; Hybrid; PLN 140,000 - 210,000; Full time

Benefits offered by this job

Continuous learning

Global opportunities

Diversity & inclusion culture

Job summary

EY Global Delivery Services Poland seeks a Senior People Consultant who blends project management with human-centered change expertise. You’ll partner with international clients to deliver complex transformations spanning HR, operating models, and process change.

This hybrid role in Katowice requires leading end-to-end workstreams, shaping adoption strategies, and engaging stakeholders to realize benefits at scale. Travel up to 20% may be required.

Qualifications

• 3–6 years in project management and organizational change.
• Experience leading end-to-end change management projects.
• Strong facilitation and stakeholder management skills.

Responsibilities

• Shape change strategies with impact & readiness assessments.
• Run stakeholder engagements and workshops to capture voice.
• Design communications and training, enablement plans and journeys.
• Develop and deliver communication strategies for adoption.
• Lead impact assessments and define mitigations for As-Is/To-Be.
• Conduct readiness and adoption assessments to track progress.
• Lead and deliver end-to-end project workstreams (scope, RAID, budget).
• Prepare compelling proposals and build client relationships.

Skills

Project management

Change management

Stakeholder management

Facilitation

Communication

Tools

PRINCE2

PMP

PROSCI

Job description

Location: Katowice, hybrid model – 2 days in the office / 3 days remote

Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY.

About the role

We’re growing our People Consulting practice and looking for a Senior People Consultant who blends project management discipline with human‑centered change expertise. You’ll partner with international clients to deliver complex transformations - often technology-enabled - spanning HR, operating model and process change, workforce and skills, culture and leadership, and adoption at scale.

You’ll join a collaborative team that values trust, curiosity, and open knowledge‑sharing. Your work will have tangible impact on client outcomes - from strategy through execution and benefits realization.

What you’ll do

• Shape change strategies tailored to the client context (impact & readiness assessments, stakeholder mapping, change plans, adoption KPIs).
• Run stakeholder engagement and facilitate workshops, interviews, and focus groups to bring employee voice into the design.
• Design fit‑for‑purpose communications and training (enablement plans, learning journeys, coaching, super‑user networks).
• Develop and deliver communication strategies that articulate the vision, benefits, and practical implications of change.
• Lead impact assessment workshops to analyze As-Is and To-Be states and define mitigation actions.
• Conduct readiness assessments and adoption assessments to evaluate readiness and track progress.
• Lead and deliver project workstreams end to end (scope, plan, RAID, budget, quality), ensuring on time and on budget outcomes.
• Prepare compelling proposals and thought leadership; build trusted relationships with client leaders.

You’ll bring

• 3–6 years of experience in project management and organizational change management, ideally within technology‑enabled transformations.
• Proven expertise in leading end‑to‑end change management transformation projects
• Strong facilitation, communication, and stakeholder management skills - comfortable engaging senior audiences.
• Professional certifications are a plus: APMG’s Change Management Foundation, PROSCI Change Management Certification, CCMP Certified Change Management Professional), ADKAR Model Certification, PRINCE2 / PMP, Lean Six Sigma or Business Analysis welcome.
• Willingness to travel (up to 20%, depending on project needs).

Nice to have

• Further European language German and/or Italian.
• Experience in consulting and/or large‑scale, multi‑country programs.
• Sector background in financial services and/or public sector.
• Experience with BPMN

What’s in it for you

• Work on high‑visibility, international programs with modern delivery practices.
• Access to global methods, accelerators, and learning; support for certifications.
• Inclusive, growth‑oriented culture with clear development paths.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations – Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well‑known brands from across the globe. We’ll introduce you to an ever‑expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning : You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

About EY

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

In compliance with the requirements of the Whistleblower Protection Act, our company has established the Procedure for reporting breaches of law and undertaking appropriate follow-up actions. Any misconduct should be reported through the EY Ethics Hotline.

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.