Lead Product Owner - eCommerce Platform

3003 Sabre Polska Sp. z o.o.; Kraków; Hybrid; PLN 240,000 - 300,000; Full time

Benefits offered by this job

Hybrid work

Paid time off

Parental leave

Volunteer days

Medical coverage

Professional development

Referral bonus

Job summary

Sabre, a leading AI-native technology platform, seeks a highly skilled Lead Product Owner to shape the future of our digital commerce engine. You will drive multi-year strategy for airlines’ shopping, booking, and post-purchase servicing across omnichannel experiences at scale.

You will lead the transition from legacy workflows to modular, modern retailing architectures while ensuring the platform remains customizable, scalable, and enterprise-ready, with data-driven decision making.

Qualifications

• 6+ years of Product Management experience in enterprise SaaS, B2B2C travel tech, headless commerce, or complex transactional platforms.
• Deep understanding of airline retailing ecosystem and migration from legacy PSS to Offer & Order models.
• Strong technical depth with RESTful/GraphQL APIs, microservices, and enterprise integrations.
• Ability to navigate complex organizations and align senior stakeholders while balancing legacy stability and modern architecture.
• Human-centered design mindset translating complex order management into intuitive UX.
• Analytical mastery with funnel analytics, A/B testing, and product performance metrics.
• Excellent written, verbal, and executive presentation skills for C-suite audiences.

Responsibilities

• Drive the multi-year roadmap for the digital commerce engine and transition from legacy PNR/EMD/ticket workflows to modern Offer & Order standards.
• Lead the UX platform for offer creation, dynamic bundles, and streamlined order fulfillment/servicing.
• Oversee platform modernization focusing on microservices, APIs, extensibility, and white-label customization.
• Collaborate with Principal Architects, Engineering Leads, Product Designers, and Client Delivery teams.
• Balance customer demands with legacy system migration and tech debt investments using framework-driven decisions.
• Engage with airline partners and advisory boards to guide transformation journeys.
• Establish telemetry and analytics to measure offer conversion and revenue per passenger.

Skills

Product management

Enterprise SaaS

Headless commerce

Travel tech

REST APIs

GraphQL

Microservices

Analytics

Stakeholder mgmt

UX mindset

Job description

Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world’s largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide.

Lead Product Owner - eCommerce Platform

About the Role

We are seeking an ambitious, analytics-driven, and customer-obsessed Lead Product Owner to shape the future of our digital commerce platform. Our solution serves as the primary digital backbone for global airlines—powering high-velocity shopping, booking, post-purchase servicing, and omnichannel engagement for millions of travelers. As the airline industry undergoes a generational shift from legacy PSS and PNR/e-ticket-based infrastructure to modern Offer & Order Management Systems (OOMS), this role will be at the tip of the spear. You will lead the product strategy to transition legacy workflows into modular, modern retailing architectures while ensuring our digital commerce engine remains customizable, scalable, and enterprise-ready.

What You’ll Do

• Offer & Order Product Vision: Drive the multi-year roadmap for our digital commerce engine, leading the transition from legacy PNR, EMD, and ticket-based workflows to modern IATA Offer & Order standards.
• Modern Retailing Architecture: Lead and deliver best in class UX platform for offer creation, dynamic bundle/ancillary management, and streamlined order fulfillment/servicing that decouple front-end experiences from legacy PSS constraints.
• Platform Extensibility & Modernization: Lead platform modernization initiatives focused on microservices, APIs, extensibility frameworks, and white-label customization—enabling airlines to adapt their retailing strategies without branching core code.
• Cross-Functional Leadership: Partner closely with Principal Architects, Engineering Leads, Product Designers, and Client Delivery teams to bridge complex legacy tech debt.
• Strategic Roadmap Prioritization: Balance complex enterprise customer demands, legacy system migration trade-offs, tech debt investments, and long‑term product vision using rigorous framework-driven decision‑making.
• Enterprise Customer & Industry Engagement: Serve as the subject matter expert in client discussions, Customer Advisory Boards, and co‑innovation initiatives guiding airline partners through their Offer & Order transformation journeys.
• Data-Driven Optimization: Establish telemetry, funnel analytics, and experimentation frameworks to measure offer conversion, ancillary attach rates, order servicing efficiency, and total revenue per passenger.

What We’re Looking For

• Experience: 6+ years of Product Management experience in enterprise SaaS, B2B2C travel tech, headless commerce, or complex transactional platform environments.
• Domain & Migration Expertise: Proven understanding of the airline retailing ecosystem, including experience with legacy PSS environments and the transition toward Offer & Order models.
• Technical Depth: Deep working knowledge of RESTful/GraphQL APIs, microservices, enterprise integrations, and modern distribution standards.
• Enterprise Navigational Skills: Ability to navigate complex organizational structures, align senior stakeholders (internal and external), and manage trade-offs between legacy stability and modern architecture.
• UX & Customer Focus: Human-centered design mindset with experience translating complicated order management and post‑booking servicing logic into intuitive user experiences.
• Analytical Mastery: Strong proficiency with funnel analytics, A/B testing methodologies, and product performance metrics to validate platform investments.
• Communication: Exceptional written, verbal, and executive presentation skills—capable of translating complex architectural shifts into clear business value for C‑suite audiences.

Why Join Us

Play a pivotal role in modernizing how the global airline industry sells, fulfills, and services travel.

Enjoy end‑to‑end autonomy over a critical architectural transformation.

Solve some of the most challenging systems, data models, and user experience problems in travel tech today.

Work arrangements

• Hybrid working mode; 3 chosen days from the office in a week
• Flexible working hours: Maintain your work-life balance by adjusting your working hours to your needs
• Paid time off
• Year-End-Break:enjoy additionalfully paid days offduring the last week of the year
• Paid parental leave: Take up to 12 weeks off with pay after birth or adoption of a child.
• Sabre Global Paid Parental Leave runs concurrently with local leave policies.
• Paid volunteer time: take up to 4 days annually to give your time to a charitable organization of your choice

Your money

• My Benefit platform/Multisport card:enjoy the benefit cafeteria system and use popular sport card
• Tax deduction: take the opportunity to claim deductible costs, reducing your income tax
• Employee Capital Plans:profit from long‑term saving scheme co‑financed by Sabre and the State Treasury
• Baby Bonus:benefit from one‑time allowance on childbirth or adoption
• Say Thanks program:collect points on recognition program and transfer them to wide variety of gifts and services

Health and wellness

• Luxmed medical coverage: take care of yourself and your family with the extensive medical package with a broad range of additional services
• Foreign travel insurance: feel safe going abroad with free Allianz insurance offered as part of our Lux Med package
• Employee Assistance Program: find help in free, confidential program with a certified counselor
• Mindfulness & meditation apps: take care of your mental and physical health
• Life insurance: sign up for free, high coverage life insurance program

Career development

• Professional development:access to e-learning platforms as well as join Sabre live learning sessions
• Certification and tuition reimbursement

Our Communities

• join one of our team member groups focused on sharing knowledge and best practices (Google Developers Group, Innovation Lab Community, Women in Technology, SOLVE!T and many more)

And more

Car and bike parking Fun & Relax zone in modern office: enjoy electronic tables to work, foosball, ping pong, pool table, swings, massage chairs and terraces to admire a panoramic view of Kraków. We have parents’ rooms as well

No dress code

No dress code

Innovation Lab

access Augmented Reality & Virtual Reality equipment, Robot construction kit, 3D printers and many more

Attractive Referral Bonus

earn $2500 USD for every hired referral

Sabre is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.

Reasonable Accommodation

Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabre at [e-mail]. Determinations on requests for reasonable accommodation will be made on a case‑by‑case basis.

Technical Assistance

For technical assistance with this career site, send an email to [e-mail].