Lead Product Owner - eCommerce Platform

Sabre; Kraków; Hybrid; PLN 180,000 - 270,000; Full time

Benefits offered by this job

Luxmed medical coverage

Foreign travel insurance

Professional development & e-learning

Referral bonus

Job summary

Sabre Kraków is seeking a Lead Product Owner to shape the future of our digital commerce platform. You will drive the multi-year roadmap, modernize retailing architecture, and ensure a scalable, enterprise-ready engine for airlines.

You will collaborate with architects, engineering, product design, and client teams to bridge legacy debt, enable API-driven extensibility, and measure impact with telemetry and experiments.

Qualifications

• 6+ years in Product Management for enterprise SaaS or complex transactional platforms.
• Experience with airline retailing ecosystems and migration to modern Offer & Order models.
• Ability to translate architectural shifts into business value for executives.

Responsibilities

• Drive multi-year roadmap for the digital commerce engine and transition legacy workflows to modern IATA Offer & Order standards.
• Lead UX and order management architecture for dynamic bundles, ancillaries, and fulfillment.
• Guide platform modernization via microservices, APIs, and extensibility frameworks.
• Collaborate with architects, engineering, design, and client delivery to manage legacy tech debt.
• Engage customers and industry via advisory boards and co-innovation initiatives.
• Establish telemetry, funnel analytics, and experimentation to measure conversions and revenue per passenger.

Skills

Product management

Enterprise SaaS

Travel tech

Headless commerce

Platform environments

Stakeholder management

Tools

RESTful APIs

GraphQL APIs

Microservices

Enterprise integrations

Open standards & distribution

Job description

About The Role

We are seeking an ambitious, analytics-driven, and customer-obsessed Lead Product Owner to shape the future of our digital commerce platform. Our solution serves as the primary digital backbone for global airlines—powering high-velocity shopping, booking, post-purchase servicing, and omnichannel engagement for millions of travelers.

About The Role

We are seeking an ambitious, analytics-driven, and customer-obsessed Lead Product Owner to shape the future of our digital commerce platform. Our solution serves as the primary digital backbone for global airlines—powering high-velocity shopping, booking, post-purchase servicing, and omnichannel engagement for millions of travelers.

As the airline industry undergoes a generational shift from legacy PSS and PNR/e-ticket-based infrastructure to modern Offer & Order Management Systems (OOMS), this role will be at the tip of the spear. You will lead the product strategy to transition legacy workflows into modular, modern retailing architectures while ensuring our digital commerce engine remains customizable, scalable, and enterprise-ready.

What You’ll Do

• Offer & Order Product Vision: Drive the multi-year roadmap for our digital commerce engine, leading the transition from legacy PNR, EMD, and ticket-based workflows to modern IATA Offer & Order standards.
• Modern Retailing Architecture: Lead and deliver best in class UX platform for offer creation, dynamic bundle/ancillary management, and streamlined order fulfillment/servicing that decouple front-end experiences from legacy PSS constraints.
• Platform Extensibility & Modernization: Lead platform modernization initiatives focused on microservices, APIs, extensibility frameworks, and white-label customization—enabling airlines to adapt their retailing strategies without branching core code.
• Cross-Functional Leadership: Partner closely with Principal Architects, Engineering Leads, Product Designers, and Client Delivery teams to bridge complex legacy tech debt.
• Strategic Roadmap Prioritization: Balance complex enterprise customer demands, legacy system migration trade-offs, tech debt investments, and long‑term product vision using rigorous framework‑driven decision‑making.
• Enterprise Customer & Industry Engagement: Serve as the subject matter expert in client discussions, Customer Advisory Boards, and co‑innovation initiatives guiding airline partners through their Offer & Order transformation journeys.
• Data‑Driven Optimization: Establish telemetry, funnel analytics, and experimentation frameworks to measure offer conversion, ancillary attach rates, order servicing efficiency, and total revenue per passenger.

What We’re Looking For

• Experience: 6+ years of Product Management experience in enterprise SaaS, B2B2C travel tech, headless commerce, or complex transactional platform environments.
• Domain & Migration Expertise: Proven understanding of the airline retailing ecosystem, including experience with legacy PSS environments and the transition toward Offer & Order models.
• Technical Depth: Deep working knowledge of RESTful/GraphQL APIs, microservices, enterprise integrations, and modern distribution standards.
• Enterprise Navigational Skills: Ability to navigate complex organizational structures, align senior stakeholders (internal and external), and manage trade‑offs between legacy stability and modern architecture.
• UX & Customer Focus: Human‑centered design mindset with experience translating complicated order management and post‑booking servicing logic into intuitive user experiences.
• Analytical Mastery: Strong proficiency with funnel analytics, A/B testing methodologies, and product performance metrics to validate platform investments.
• Communication: Exceptional written, verbal, and executive presentation skills—capable of translating complex architectural shifts into clear business value for C‑suite audiences.

Why Join Us

• Industry Transformation: Play a pivotal role in modernizing how the global airline industry sells, fulfills, and services travel.
• High‑Impact Ownership: Enjoy end‑to‑end autonomy over a critical architectural transformation.
• Complex Technical Strategy: Solve some of the most challenging systems, data models, and user experience problems in travel tech today.

Work arrangements

• Hybrid working mode; 3 chosen days from the office in a week
• Flexible working hours: Maintain your work‑life balance by adjusting your working hours to your needs

Paid time off

• Year-End‑Break: enjoy additional fully paid days off during the last week of the year
• Paid parental leave: Take up to 12 weeks off with pay after birth or adoption of a child. Sabre Global Paid Parental Leave runs concurrently with local leave policies.
• Paid volunteer time: take up to 4 days annually to give your time to a charitable organization of your choice

Your money

• My Benefit platform/Multisport card: enjoy the benefit cafeteria system and use popular sport card
• Tax deduction: take the opportunity to claim deductible costs, reducing your income tax
• Employee Capital Plans: profit from long‑term saving scheme co‑financed by Sabre and the State Treasury
• Baby Bonus: benefit from one‑time allowance on childbirth or adoption
• Say Thanks program: collect points on recognition program and transfer them to wide variety of gifts and services

Health and wellness

• Luxmed medical coverage: take care of yourself and your family with the extensive medical package with a broad range of additional services
• Foreign travel insurance: feel safe going abroad with free Allianz insurance offered as part of our Lux Med package
• Employee Assistance Program: find help in free, confidential program with a certified counselor
• Mindfulness & meditation apps: take care of your mental and physical health
• Life insurance: sign up for free, high coverage life insurance program

Career development

• Professional development: access to e‑learning platforms as well as join Sabre live learning sessions
• Certification and tuition reimbursement
• Our Communities: join one of our team member groups focused on sharing knowledge and best practices (Google Developers Group, Innovation Lab Community, Women in Technology, SOLVE!T and many more)

And more

• Car and bike parking
• Fun & Relax zone in modern office: enjoy electronic tables to work, foosball, ping pong, pool table, swings, massage chairs and terraces to admire a panoramic view of Kraków. We have parents’ rooms as well
• No dress code
• Innovation Lab: access Augmented Reality & Virtual Reality equipment, Robot construction kit, 3D printers and many more
• Attractive Referral Bonus: earn $2500 USD for every hired referral