Lead IT Expert (M/F/D)

DSV Road GmbH; Warszawa; On-site; PLN 80,000 - 100,000; Full time

Benefits offered by this job

Comprehensive benefits package

Training and development programs

Private medical care

Employee referral program

Corporate gym

Life insurance

Job summary

DSV Road GmbH is looking for a Lead IT Expert – Technology & Processes to manage and evolve the IT technologies and processes supporting contract logistics operations. This role requires a deep understanding of modern IT environments.

The candidate will oversee modernization initiatives, ensure compliance, train employees, and drive process optimization. The ideal candidate has a strong background in software projects and excellent communication skills, with fluency in English.

Qualifications

• Proven experience managing complex software development projects.
• Deep knowledge of modern technologies including programming languages and automation.
• Strong problem-solving skills with a proactive mindset.
• Fluent in English, capable of engaging all audiences.

Responsibilities

• Develop and maintain technology standards for operations.
• Drive modernization initiatives such as cloud adoption and automation.
• Assess and improve existing IT processes for efficiency.
• Facilitate discussions with teams to align requirements.

Skills

Project Management

Software Development

Cloud Technologies

Process Optimization

ITIL

Education

Degree in Computer Science or related field

Tools

Scanning/Analysis Tools

BPMN

Lean Six Sigma

Job description

The role:

Lead IT Expert – Technology & Processes will play a central role in managing, optimizing, and evolving the technologies and processes that support our contract logistics operations. This position requires a uniquely broad and deep understanding of modern IT environments - including infrastructure, software development, cloud platforms, integration patterns, and enterprise solution design. The ideal candidate combines technical fluency with technology and process expertise in software development projects. This role is designed for someone who thrives in complex environments, can translate business needs into scalable technical solutions, and can guide cross‑functional teams through the full lifecycle of technology initiatives.

Your responsibilities:

• Develop and maintain technology standards for the Contract Logistics IT unit aligned with global IT standards, operational needs, compliance requirements, and industry best practices
• Drive modernization initiatives such as cloud adoption, automation, integration enhancements, and data‑driven process improvements
• Assess and scan existing solutions for technology compliance and drive migration and replacement programs for non‑compliant technologies
• Ensure standard technology adoption for new solutions, and all used administration and management tools used in Contract Logistics IT
• Oversee global IT technology and methodology standards and changes and drive adoption in Contract Logistics IT
• Report technology compliance and drive migration programs for noncompliant technologies
• Serve as a subject matter expert for IT systems, integration platforms, and operational technologies
• Assess and improve existing IT processes to increase efficiency, consistency, and quality
• Design, document, and maintain IT department processes following recognized standards (e.g., BPMN, ITIL, ISO/IEC 20000)
• Ensure processes are consistently followed across project, operations, and support teams
• Establish process governance frameworks, including KPIs, compliance checks, and improvement cycles
• Facilitate workshops and discussions with cross‑functional teams to align requirements and define process outcomes
• Train employees on technologies and processes
• Partner with tool owners to implement process changes

Our requirements:

• Proven track record managing complex software development projects as a Project Manager, Program Manager, Product Owner, or higher managerial role
• Broad and deep knowledge of modern industry standard technologies across infrastructure, end‑to‑end software delivery including project management, solution technologies like programming languages, databases, frameworks, and deployment and test automation
• Ability to map non‑functional requirements of complex solutions to best fitting technology approaches
• Decent understanding of approaches for seamless migration or replacement of deprecated technologies in existing solutions
• Solid knowledge of scanning/analysis tools to detect use of deprecated and noncompliant technologies
• Professional experience in process analysis, design and optimization
• Professional training or certification in process methodologies (e.g., BPMN, Lean Six Sigma, ITIL) is a plus
• Diploma or degree in Computer Science, Information Technology, Information Systems, or a related field
• Excellent communication skills, capable of engaging technical and managerial audiences
• Strong problem solving mindset with the ability to navigate ambiguity
• High level of ownership, accountability, and strategic thinking
• Certifications such as PMP, PRINCE2, cloud certifications (Azure/AWS), or other technology certifications would be beneficial
• Understanding Contract Logistics and general logistics processes would be a plus
• Very good understanding of IT project and technology lifecycles
• Ability to lead discussions, mediate between teams, and drive consensus
• Highly self‑reliant, proactive, and capable of working with minimal supervision
• Fast learner with strong analytical and problem solving abilities
• Fluent in written and spoken English at a professional level

What we offer

• Employment based on an employment contract, along with a comprehensive benefits package
• Training and development programs, as well as access to an e‑learning platform
• Onboarding program with the support of a dedicated Buddy
• Participation in an annual, company‑wide integration event
• A work environment based on Scandinavian organizational culture
• Opportunities for growth through our internal program
• Sharing the costs of sports activities
• Private medical care
• Sharing the costs of foreign language classes
• Sharing the costs of professional training & courses
• Life insurance
• Corporate gym
• Corporate sports team
• Coffee / tea
• Parking space for employees
• Holiday funds
• Christmas gifts
• Employee referral program
• Charity initiativesModern and ergonomic office
• Yoga in the office