Lead Global Workplace & Service Experience (100%)

Antal; Warszawa; On-site; PLN 640,000 - 900,000; Full time

Job summary

Antal is seeking an experienced Lead Global Workplace & Service Experience to guide a global IT Infrastructure & Operations team, shaping world‑class workplace services and improving the end‑user experience.

You will lead an international team across Poland and Switzerland, drive modernization, automation, and standardization, and translate strategy into practical, scalable solutions while staying hands‑on with engineering challenges.

Qualifications

• Experience leading global workplace services.
• Strong IT infrastructure and service management background.
• Ability to work across multiple locations and cultures.

Responsibilities

• Lead international team and define service standards.
• Drive continuous improvement and automation.
• Collaborate with engineers and business stakeholders.

Skills

Team leadership

IT infrastructure

End-user experience

Automation

Stakeholder management

Tools

Automation tooling

Job description

Lead Global Workplace & Service Experience (100%)

Location: Poland/Warsaw with travels to Switzerland
Workload: 100%

About the Role

We are looking for an experienced and hands‑on Lead Global Workplace & Service Experience to join a global IT Infrastructure & Operations organization.

This is a newly created leadership position offering the opportunity to shape and further develop global workplace services, improve the end‑user experience, and drive standardization across international locations.

You will lead an international team, combining technical expertise with team leadership and continuous service improvement. This is a hands‑on role for someone who enjoys working closely with engineers, solving complex technical challenges, and translating ideas into practical solutions.

What Makes This Opportunity Interesting?

• Build and shape: Take ownership of a newly created role and help develop global workplace services.
• Hands‑on leadership: Combine technical expertise and operational involvement with international team leadership.
• Global impact: Drive modernization, automation, and standardization across multiple locations.
• Continuous improvement: Influence service quality, operational efficiency, and the digital employee experience.
• International collaboration: Work with IT professionals and stakeholders across Poland and Switzerland.

If you are a technically strong IT professional who enjoys leading people, improving services, and turning workplace technology initiatives into tangible results, we would be happy to hear from you.