Lead Consent & Lead-Routing Operations

Aduna Global, LLC; Łódź; Híbrido; PLN 180.000 - 260.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employment contract

Hybrid work model

Private medical care

Life insurance

Multisport card

Unlimited PTO

Descripción de la vacante

Aduna Global, LLC in Łódź, Poland is seeking a Lead Ops & Consent Manager to own lead-routing and customer consent processes within the Demand Generation team. You will ensure leads are distributed in line with Lighthouse priorities, consent preferences, and privacy regulations.

You will collaborate with Legal, Partner Management, Sales, and Marketing to maintain audit trails, data governance, and compliance, acting as process owner for lead-management lifecycle.

Formación

• 3+ years of experience in sales operations, marketing operations, CRM administration, privacy operations, compliance operations, or a related field.
• Practical knowledge of GDPR and other data-protection frameworks.
• Experience configuring and managing lead-routing workflows within CRM, marketing automation, or customer-data platforms.
• Understanding of customer consent management, marketing permissions, and data-governance best practices.
• Strong attention to detail and a process-oriented mindset.
• Experience managing sensitive operational processes where accuracy, traceability, and compliance are critical.
• Ability to work independently and take ownership of end-to-end operational processes.
• Strong stakeholder-management and communication skills.
• Professional fluency in English.

Responsabilidades

• Own the consent-management process: Manage and maintain the mechanisms used to capture, store, and apply customer consent preferences across Aduna’s partner ecosystem.
• Operate lead-routing workflows: Ensure leads are distributed according to established priority rules, including Lighthouse program eligibility requirements and partner status.
• Maintain compliance and audit readiness: Keep accurate records of consent decisions, routing logic, and partner allocations, ensuring a complete audit trail for compliance reviews.
• Collaborate with Legal and Privacy stakeholders: Support the design, implementation, and maintenance of granular consent mechanisms aligned with GDPR and other applicable privacy frameworks.
• Monitor routing eligibility: Coordinate with Partner & Tiering Management to ensure lead-routing decisions reflect the latest programme and partner-status updates.
• Improve operational efficiency: Continuously review and optimize lead management processes, controls, and governance frameworks.
• Serve as the process owner: Act as the final point of accountability for the integrity and consistency of lead-routing and consent-management operations.

Descripción del empleo

Aduna Global, LLC in Łódź, Poland is seeking a Lead Ops & Consent Manager to own lead-routing and customer consent processes within the Demand Generation team. You will ensure leads are distributed in line with Lighthouse priorities, consent preferences, and privacy regulations.

You will collaborate with Legal, Partner Management, Sales, and Marketing to maintain audit trails, data governance, and compliance, acting as process owner for lead-management lifecycle.