Laboratory Quality Lead — PDCA & CAPA Champion

Mondelēz International; Płońsk; On-site; PLN 90,000 - 120,000; Full time

Job summary

Mondelēz International Poland site is seeking a Quality Assurance professional to lead the plan-do-check-act (PDCA) cycle within the quality management system and report outcomes to the quality section manager.

You will support the site’s quality system, manage documentation and change control, conduct internal audits and CAPA, and coordinate the bi-annual eQCMS review while handling complaints and liaising with regulatory bodies.

Qualifications

• Experience in a laboratory setting is required.
• Strong teamwork and communication skills.
• Attention to detail and ability to follow written instructions.
• Project management and multitasking abilities.
• Proficiency with MS Office applications.
• Knowledge of quality systems and CAPA is a plus.

Responsibilities

• Implement and control procedures and instructions in line with Mondelēz QP requirements.
• Support quality assurance in verification, monitoring, and trend analysis of internal and external complaints.
• Manage corrective and preventive actions (CAPA) for complaints and audit non-conformities.
• Supervise laboratory operations—ensuring compliance, timeliness, and alignment with internal procedures and Mondelēz standards.
• Oversee laboratory measurement equipment; coordinate replacement and retention plans.
• Drive continuous quality improvement in production: process control, audit participation, and CAPA follow-up.
• Support new product, packaging, and raw material launches; approve packaging; conduct HACCP risk assessments.
• Conduct MSA for production measurement equipment; implement new control devices.

Skills

Laboratory experience

Team player

Detail-oriented

Effective communicator

Project management

MS Office

Tools

MS Office

Job description

Mondelēz International Poland site is seeking a Quality Assurance professional to lead the plan-do-check-act (PDCA) cycle within the quality management system and report outcomes to the quality section manager.

You will support the site’s quality system, manage documentation and change control, conduct internal audits and CAPA, and coordinate the bi-annual eQCMS review while handling complaints and liaising with regulatory bodies.