L2 Application Engineer

Kapsch Trafficcom Transportation SA.; Warszawa; Hybrid; PLN 180,000 - 240,000; Full time

Job summary

A leading transportation solutions provider located in Warsaw is seeking an L2 Application Engineer to deliver remote IT application support. The role requires a degree in IT and about 5 years of relevant experience, emphasizing scripting and database knowledge. Candidates should be team players with strong communication skills and a willingness to adapt and learn new technologies. The position offers a competitive salary, hybrid work model, and additional benefits including private medical care and co-financing of a Multisport card.

Benefits

Competitive salary package

Hybrid work model (3 days remote a week)

Private medical care

Life insurance

50% co-financing of a Multisport card

Qualifications

• About 5 years of experience in IT solutions.
• Fluent in English, Polish as an advantage.
• Willingness to travel occasionally.

Responsibilities

• Provide remote IT application and infrastructure support.
• Troubleshoot infrastructure and application issues.
• Perform configuration changes and deployments.
• Update documentation and procedures.
• Create and update knowledge articles.

Skills

Scripting

Database knowledge

Windows operating system

Linux operating system

Communication skills

IT network skills

ITSM/ALM Tools (Cherwell, Jira, Confluence, Git, Azure)

Team player

Education

Degree in computer science or related field

Job description

# **L2 Application Engineer** Warsaw Full time### L2 Application Engineer* Warsaw* Full time**Your responsibilities*** Remote Level 2 IT Application and Infrastructure support for the Advanced Tolling, TrafficManagement C-ITS G5 Systems* Infrastructure and Application troubleshooting and online support* Active remote support of the customer* Perform configuration changes and deployments* Service validation and testing and vendor incident tracking* Proactively updating documentation and procedures to resolve inefficiencies in the operating environment* Supporting knowledge management by creating and updating knowledge articles* Technical escalation to different service levels* Representing the team on P1 Bridge & Troubleshooting calls**Your profile*** you have finished your degree in computer science, information technology, telematics or similar* you have about 5 year’s experience in area of IT-Solutions or similar* you have very good knowledge in scripting and databases, in Windows as well as Linux operating systems and general IT knowledge, IT network skills advantageous* you have very good communication skills and hands-on approach* you have a dedication to curiosity on how things work to get an understanding of how all the pieces of a puzzle are fitting together* you have experience with ITSM/ALM Tools (Cherwell, Jira, Confluence, Git and Azure)* you enjoy to learn new technologies, research and apply learnings to daily work* Fluent in English in speech and writing and Polish as an advantage* Good Teamplayer* Have fun on documentation and knowledge transfer* Can do attitude* Hands on mentality* Willingness to travel occasionally**Our offer*** Competitive salary package based on your professional experience* Hybrid work model (3 days of remote per week)* Private medical care and life insurance* 50% co-financing of a Multisport card* An interesting full-time position within a global renowned family owned company.* Challenging limits of mobility for a healthy world without congestion* Space for creating innovative solutions and ideas for our fast growing markets