KYC Operations Analyst 2 - C10 - WARSAW

Citi; Województwo mazowieckie; Hybrid; PLN 86,000 - 136,000; Full time

Benefits offered by this job

Defined Contribution Pension Plan

Private Medical Care Package

Life Insurance

Employee Assistance Program

Parental Leave

Sport Card

Social Benefit Fund

Annual incentive opportunity

Employee discounts

Job summary

Citi Solutions Center Poland is hiring an intermediate KYC Operations Analyst 2 to support AML monitoring, governance, oversight, and regulatory reporting as part of Citi's KYC program.

You will review client profiles, update KYC documentation, and ensure timely information collection to meet regulatory requirements. The role emphasizes risk assessment, policy compliance, and accurate reporting in a hybrid work setting.

Qualifications

• 2-3 years of relevant experience.
• Experience in banking operations, preferably in client account opening and pre-requirements process.
• Bachelor's degree/University degree or equivalent experience.
• Attention to details.
• Ability to work independently with limited supervision.
• Excellent communication skills in English (written and spoken).

Responsibilities

• Conduct client profile reviews for customer accounts.
• Review all information and documentation ensuring compliance with local regulation and Citi standards.
• Update KYC forms and client profiles according to policy requirements.
• Follow up with clients to ensure information is received before due dates.
• Perform KYC tasks, including monitoring and tracking of the KYC records and Appendix approval process, assisting with the development and execution of action planning for expiring records, and ensuring records are not past due.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

Attention to details

Independent work

English communication

Education

Bachelor's degree

Job description

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

The KYC Operations Analyst 2 is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.

What You’ll Do

• Conduct client profile reviews for customer accounts
• Review all information and documentation ensuring compliance with local regulation and Citi standards
• Update KYC forms and client profiles according to policy requirements
• Follow up with clients to ensure information is received before due dates
• Perform KYC tasks, including monitoring and tracking of the KYC records and Appendix approval process, assisting with the development and execution of action planning for expiring records, and ensuring records are not past due
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

What We’ll Need From You

• 2-3 years of relevant experience
• Experience in banking operations, preferably in the client account opening and pre-requirements process
• Bachelor's degree/University degree or equivalent experience
• Attention to details
• Ability to work independently with limited supervision
• Excellent communication skills in English (written and spoken)

What we can offer you:

By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include:

• Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)
• Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates
• Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates
• Employee Assistance Program financed by Employer
• Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave)
• Sport Card for employees subsidised via Social Benefits Fund and Sport Cards for certain family members available at preferential rates
• Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events.
• Additional day off for volunteering
• Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform.
• Opportunity to receive an annual discretionary incentive award
• Special offers and discounts for employees

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Job Family Group

Operations - Services

Job Family

Business KYC

Time Type

Full time

Primary Location Full Time Salary Range

zł85,870.00 - zł135,730.00

Most Relevant Skills

• Business Acumen
• Credible Challenge
• Laws and Regulations
• Management Reporting
• Policy and Procedure
• Program Management
• Referral and Escalation
• Risk Controls and Monitors
• Risk Identification and Assessment
• Risk Remediation

Equal Opportunity Statement

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.