Kierownik HR

Zahir Kebab; Łódź; On-site; PLN 140,000 - 200,000; Full time

Benefits offered by this job

Company laptop

Mobile phone

Business travel reimbursement

Opportunities to travel across Europe

Career growth within one of Europe's最快

Job summary

Zahir Kebab is seeking an experienced HR Manager to lead the HR function for Poland and support European operations. The role covers HR operations, employee relations, recruitment, onboarding, performance management, training and HR policies across Poland, Portugal and beyond.

Fluent English is essential as the role involves frequent cross-country communication and travel between markets. The successful candidate will partner with senior management and country leaders to implement consistent HR

Qualifications

• 5+ years of professional HR experience in multi-site, international operations.
• Experience in hospitality/retail or restaurant sector is preferred.
• Bachelor's degree required; HRM/BA/Organizational psychology preferred.
• Strong leadership and stakeholder-management skills.
• Proficiency in MS Office or Google Workspace; HRIS experience is a plus.

Responsibilities

• Lead HR function across Poland and support Portugal and other markets.
• Develop and implement consistent HR policies and practices across European operations.
• Manage full employee lifecycle including recruitment, onboarding, performance and development.
• Collaborate with Operations and Country Managers to identify workforce needs.
• Coordinate recruitment for Head Office and restaurant operations.
• Establish onboarding and employee engagement processes.
• Develop and implement performance management and succession practices.
• Coordinate training initiatives with Head of Training and Operations.
• Ensure HR policies and documentation are compliant with local requirements.
• Support managers in employee relations and workplace issues.
• Develop HR reporting and dashboards to monitor key metrics.
• Support international employees and cross-country HR processes.
• Maintain confidential HR records.

Skills

Fluent English

Leadership

Stakeholder management

HR policies and processes

Employee relations

Education

Bachelor's degree

HR/Business degree preferred

Job description

Location

Poland – Head Office, with responsibility for HR support and coordination across Poland, Portugal and other European markets as the business expands.

Employment Type

Full-time

About the Role

We are looking for an experienced and proactive HR Manager to lead the HR function for Zahir Kebab and support the wider Zahir & Zahid Group across its European operations.

The HR Manager will be responsible for leading and coordinating the full range of HR activities across Poland, Portugal and potentially other European markets. The role will cover HR operations, employee relations, recruitment, onboarding, performance management, training and development, HR policies and processes, and support for organizational growth. The successful candidate will work closely with senior management, Operations and Country/market leaders to establish consistent HR standards across the business.

Fluent English communication skills are essential, as the role involves regular communication with colleagues, managers and employees across different European markets and may require travel between countries.

Key Responsibilities

• Leading the HR function for Zahir Kebab across Poland and supporting HR activities across Portugal and other European markets as the business expands.
• Developing and implementing consistent HR policies, procedures and practices across the company's European operations.
• Managing the full employee lifecycle, including workforce planning, recruitment, onboarding, employee relations, performance management, development and offboarding.
• Working closely with Operations and Country Managers to identify workforce requirements and address HR-related operational issues.
• Supporting recruitment for Head Office and restaurant operations, including local and international employees.
• Establishing effective onboarding, induction and employee engagement processes for restaurant and Head Office employees.
• Developing and implementing performance management, employee development and succession practices.
• Leading or coordinating employee training and development initiatives in partnership with the Head of Training and Operations.
• Ensuring HR policies, employment practices and documentation are appropriately implemented and maintained in accordance with applicable local requirements.
• Supporting managers in employee relations matters, including performance, conduct, attendance and workplace issues.
• Developing HR reporting and dashboards to monitor workforce, turnover, absenteeism, recruitment and other key HR metrics.
• Supporting international employees and coordinating HR processes across different countries and cultural environments.
• Maintaining accurate employee records and HR documentation and ensuring appropriate confidentiality of employee information.
• Advising senior management on HR matters and recommending initiatives to improve employee engagement, retention and organizational effectiveness.
• Supporting the development of the HR function, systems, processes and organizational structure as Zahir Kebab expands across Europe.

Requirements

Most Important Requirement

Fluent English – minimum C1 level preferred. The candidate must be able to communicate confidently and professionally in English with employees, managers and senior leadership across European markets.

The candidate must be comfortable:

• Conducting meetings, interviews and HR discussions in English,
• communicating professionally by phone, email and other business communication channels,
• working effectively with employees and managers from different countries and cultural backgrounds,
• explaining HR policies, procedures and employment matters clearly,
• travelling to and supporting operations in different European markets.

Additional Requirements

• Minimum 5 years of professional HR experience, preferably with experience in a multi-site, international, hospitality, restaurant, retail or other operational environment.
• Previous experience leading or independently managing a broad HR function is highly preferred.
• Experience supporting employees and operations across multiple locations or countries will be an advantage.
• Bachelor's degree is required; a degree in Human Resources Management, Business Administration, Organizational Psychology or a related discipline is preferred.
• Strong knowledge and practical experience across core HR functions, including recruitment, employee relations, performance management, onboarding and HR policies/processes.
• Strong leadership, communication, interpersonal and stakeholder-management skills.
• Ability to work independently, take ownership and operate effectively in a fast-growing organization.
• Strong analytical and problem-solving skills, with the ability to use HR data and KPIs to support decisions.
• Ability to develop and implement HR policies, processes and standards from the ground up.
• Good knowledge of Microsoft Office or Google Workspace; experience with HRIS or other HR technology would be an advantage.
• Ability to manage multiple priorities across different markets and work closely with senior management and operational leaders.
• Willingness and ability to travel regularly across Poland, Portugal and other European markets as required.

What We Offer

• Competitive salary and performance-based bonus.
• Company laptop and mobile phone.
• Business travel reimbursement.
• Opportunities to travel across Europe.
• Career growth within one of Europe's fastest-growing restaurant groups.