Key Account Manager

MCC Label; Ołtarzew; On-site; PLN 60,000 - 90,000; Full time

Job summary

MCC Label is seeking a results-oriented Account Development professional to drive new business, retain customers and shape market opportunities in the packaging sector.

You will collaborate with technical and marketing teams to craft proposals, present offerings, and negotiate terms with clients. Strong English communication, a valid B license, and proven sales experience are essential for success.

Qualifications

• Several years of experience in B2B sales in packaging, with demonstrated results in flexo and digital printing.
• B license (category B) required.
• Business English proficiency for client communication.
• Strong communication and negotiation skills to build win‑win client relations.
• Ability to quickly adapt to new situations and maintain independence.
• Excellent analytical skills focused on sales levels and profitability.
• Very good organizational skills and time management.

Responsibilities

• Work with the team to develop proposals addressing client needs and objectives.
• Develop new business contacts and enhance the company's image and customer relations.
• Participate in pricing, prepare price offers, and negotiate terms within company principles.
• Implement new projects in close cooperation with technology and graphics teams.
• Handle objections and steer negotiations toward a positive conclusion.

Skills

B2B sales

Communication

Negotiation

Networking

Adaptability

Analytical skills

Organization

Job description

Responsibilities:

Account Development:

• Work with team to develop proposals that address client needs, concerns, and objectives.
• Develop new business contacts (building the company's image and customer relations).
• Participate in pricing the solution / service, preparation and presentation of price offers, negotiations of cooperation terms within the adopted principles
• Implement new projects in close cooperation with the technology department and the graphics department.
• Handle objections by clarifying, emphasizing agreements, and working through differences to a positive conclusion. Use a variety of styles to persuade or negotiate appropriately.

Client Retention:

• Present new products and services and enhance existing relationships.
• Work with technical staff, analytics group, marketing, and other internal colleagues to meet customer needs.
• Arrange and participate in internal and external client debriefs.

Account Planning:

• Track market label development and changes, search for potential customers and monitori competitors' activities.
• Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.
• Present to and consult with management on business trends with a view to developing new services, products, and distribution channels.
• Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.

Administrative:

• Submit progress reports and ensure data is accurate.
• Enter and manage data accurately within the company’s CRM or other sales management systems.
• Forecast and meet sales targets, prepare and co-create and implement established sales plans in terms of sales volume and profitability.
• Track and record activity on accounts.

Qualifications:

• several years of experience in B2B sales, make to order (packaging industry) documented with appropriate results, with particular emphasis on flexo and digital printing
• 'B' category driving license required
• knowledge of English language at a level enabling business communication
• communication and negotiation skills (building win-win situations with clients)
• ease of establishing contacts
• communication skills and independence
• ability to quickly adapt to new situations
• understanding the dynamics and requirements of the customer / packaging market
• analytical skills (assessment of sales levels, profitability, etc.)
• very good organization of work