Junior Technical Operations Manager - AI & Automation (m/f/d)

FlixBus; Warszawa; Hybrid; PLN 70,000 - 110,000; Full time

Benefits offered by this job

Travel perks

Work from Anywhere

Hybrid work model

Wellbeing support

Learning & Development

Mentoring Program

Job summary

FlixBus is seeking a Junior Technical Operations Manager focused on AI & Automation to build and scale our partner inventory operations. You will onboard carriers, keep inventory accurate, and drive automation to remove manual steps while collaborating with a cross-functional Platform Business Team.

You will prototype AI tooling for QA, data handling, and document processing, while working with engineers to improve the partner and customer experience.

Qualifications

• Degree in a technical, analytical, or business field with 3+ years of experience.
• Comfortable with data and automation tooling (spreadsheets, SQL, scripting Python, no-code/low-code automation).
• You are thorough, detail-oriented, and care about clean, reliable data.
• You can set goals, structure work, and find creative workarounds for stakeholder needs.
• You thrive in an international environment and are a team player.

Responsibilities

• Integrate and maintain partner inventory across our platform and various integration modes.
• Automate repetitive onboarding and inventory processes using scripts and workflows.
• Prototype and apply AI tooling to speed up operations and improve data quality.
• Work closely with engineers to resolve issues and drive tooling improvements.
• Use data to measure impact and prioritize automation opportunities.

Skills

Data handling

Automation tooling

Spreadsheets

SQL

Python

No-code/low-code automation

English fluency

Team player

Education

Bachelor's degree in a technical/analytical/business field

Job description

Junior Technical Operations Manager – AI & Automation (m/f/d)

City: Warsaw
Department: IT & Engineering

At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.

We are looking for a curious and driven Junior Technical Operations Manager with focus on AI & Automation who wants to build the operational backbone that lets us scale our platform globally with minimal resource investment. You will keep third-party partner inventory live on our platform while challenging how processes can be improved.

You will be part of a self-organized, cross-functional Platform Business Team where we test and launch new business models. This role starts from the same foundation as the rest of our Technical Operations team – integrating and maintaining partner inventory – and grows it in a new direction: using automation and AI to remove manual, repetitive work so the inventory can scale while remaining a stable team. Your work directly contributes to shaping the future of mobility.

About the Role

• Integrate and maintain partner inventory. You onboard third-party carriers onto our platform and keep their inventory accurate and healthy across our tools and integration modes (self-service, manual, hybrid, and API integration), the operational core our revenue and inventory growth depend on.
• Automate the repetitive. You identify manual, recurring steps in our onboarding and inventory processes and replace them with scripts, workflows, and automation so the team scales without scaling effort.
• Put AI to work. You prototype and apply AI tooling – from data checks and inventory QA to document handling and internal assistants – to speed up operations and improve quality of information.
• Be an expert user of our internal tools. You work closely with our engineer to resolve technical issues, improve the partner and customer experience, and turn recurring pain points into tooling improvements.
• Make it data-based. You use data to find where automation pays off, measure the impact of what you build, and prioritize the next opportunity.

About You

• Holds a degree in a technical, analytical, or business field – e.g. Business Information Systems, Computer Science, Engineering, Economics, Business Administration, or similar with 3+ years of relevant experience.
• Comfortable with data and automation tooling – for example spreadsheets, SQL, scripting (e.g. Python), no-code/low-code automation, or hands-on experimentation with AI tools.
• You are a thorough, detail-oriented person who cares about clean, reliable data.
• You can set your own goals, structure your work to meet them, and find creative workarounds to meet stakeholder needs.
• You love an international environment and are a team player.
• You are fluent in English; any other language is a plus.

We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you!

What We Offer

• Travel perks: 12 free Flix vouchers + 12 discount vouchers for friends & family.
• Work from (M)Anywhere: Depending on your role, work from another location for up to 60 days per year.
• Hybrid work model: We are an office-first company, but we offer flexibility to balance work and life.
• Wellbeing support: Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members.
• Learning & Development: Take advantage of language classes, training courses, and expert-led sessions to grow your skills.
• Mentoring Program: Connect with experienced colleagues to gain insights and accelerate your career.

To view more local benefits specific to each office location, please check out this link: Locations - Flix Career

Why Join Flix?

At Flix, you’ll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture - giving you the freedom to take initiative, make an impact, and shape your own career path.
As we continue to expand across the globe, you can make a real difference in how we work.

If you’re ready to grow and lead your journey, Flix is the place for you!