Regional Operations Manager (m/f/d)

Flix; Warszawa; Hybrid; PLN 180,000 - 260,000; Full time

Benefits offered by this job

Travel vouchers

Flexible work options

Hybrid work model

Wellbeing support

Learning & Development

Mentoring Program

Job summary

Flix is seeking a Regional Operations Manager for Poland, Baltics & Finland to own end-to-end operational performance of our transport network across a growing multi-country region. You will turn strategy into seamless execution and partner with local authorities and transport partners.

In this role you will drive regional KPIs, manage stakeholder relationships, and collaborate cross-functionally with Commercial, Network Development, Legal, and Central Operations to support growth.

Qualifications

• Experience in operations management, ideally in transport, mobility, logistics, or similar fast-paced environments.
• Proven track record in leading multi-country operations with accountability for performance, quality and budget.
• Strong ability to manage diverse stakeholders and present insights to leadership.

Responsibilities

• Own and drive operational performance, ensuring transport services are delivered reliably and to high quality standards.
• Define and execute the regional operations strategy across Poland, Baltics & Finland.
• Build relationships with transport partners, authorities, and key stakeholders.
• Identify risks and implement mitigation for business continuity and resilience.
• Monitor regional KPIs and present performance insights to senior leadership.
• Drive cross-functional collaboration to support regional growth.

Skills

Operations management

Stakeholder management

Data analysis

Cross-functional collaboration

Job description

At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.

As Regional Operations Manager for Poland, Baltics & Finland at Flix, you can make an impact by owning the end-to-end operational performance of our transport network across a diverse and growing multi-country region, turning strategy into seamless execution.

About The Role

• Own and drive operational performance, ensuring transport services are delivered reliably, efficiently, and to the highest quality standards
• Define and execute the regional operations strategy in alignment with Flix's broader business objectives, acting as the senior operational authority for the region
• Build and maintain strong relationships with transport partners, local authorities, regulatory bodies, and other key stakeholders
• Identify operational risks and develop mitigation strategies to ensure business continuity and service resilience across the region
• Monitor and report on regional KPIs, using data to inform decisions and present performance insights to senior leadership
• Drive cross-functional collaboration with Commercial, Network Development, Legal, and Central Operations teams to support regional growth

About You

• Minimum 1-2 years of experience in operations management, ideally within transport, mobility, logistics, or a similarly complex, fast-paced environment
• Proven track record of leading regional or multi-country operations with full accountability for performance, quality, and budget
• Excellent stakeholder management skills, with the ability to navigate relationships with partners, authorities, and senior internal stakeholders across different markets
• Data-driven approach to decision-making, with strong analytical skills and comfort presenting performance insights to senior leadership
• Fluent in English and Polish; fluency in another regional language is a plus
• Experience working in a scale-up or high-growth international environment is a plus

What We Offer

• Travel perks: 12 free Flix vouchers + 12 discount vouchers for friends & family.
• Work from (M)Anywhere: Depending on your role, work from another location for up to 60 days per year.
• Hybrid work model: We are an office-first company, but we offer flexibility to balance work and life.
• Wellbeing support: Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members.
• Learning & Development: Take advantage of language classes, training courses, and expert-led sessions to grow your skills.
• Mentoring Program: Connect with experienced colleagues to gain insights and accelerate your career.

Why Join Flix?

At Flix, you’ll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture - giving you the freedom to take initiative, make an impact, and shape your own career path.

As we continue to expand across the globe, you can make a real difference in how we work.