Junior Technical Operations Manager – AI & Automation (m/f/d)

Félix; Warszawa; Hybrid; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Travel perks

Hybrid work model

Wellbeing support

Learning & Development

Mentoring Program

Job summary

Flix is seeking a curious and driven Junior Technical Operations Manager focusing on AI & Automation to scale our platform globally from Warsaw. You will maintain partner inventory and automate onboarding processes to reduce manual work.

You will be part of a cross-functional Platform Business Team testing new models, applying AI tooling, and building scalable operations while collaborating with engineers to improve tooling and data quality.

Qualifications

• Degree in a technical, analytical, or business field with 3+ years of relevant experience.
• Strong data mindset and comfort with automation tooling.
• Fluency in English; other languages are a plus.

Responsibilities

• Integrate and maintain partner inventory across onboarding and inventory processes.
• Identify manual steps and replace with scripts, workflows, and automation.
• Prototype and apply AI tooling to speed up operations and improve data quality.
• Collaborate with engineers to resolve issues and improve tooling.
• Use data to measure impact and prioritize opportunities.

Skills

Data handling

SQL

Python

Automation tooling

AI experimentation

Education

Bachelor's degree in a technical, analytical, or business field

Tools

No-code/low-code platforms

Spreadsheet tools

Job description

At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.

We are looking for a curious and driven Junior Technical Operations Manager with focus on AI & Automation who wants to build the operational backbone that lets us scale our platform globally with minimal resource investment. You will keep third-party partner inventory live on our platform while challenging how processes can be improved.

You will be part of a self-organized, cross-functional Platform Business Team where we test and launch new business models. This role starts from the same foundation as the rest of our Technical Operations team – integrating and maintaining partner inventory – and grows it in a new direction: using automation and AI to remove manual, repetitive work so the inventory can scale while remaining a stable team. Your work directly contributes to shaping the future of mobility.

About the Role

• Integrate and maintain partner inventory. You onboard third-party carriers onto our platform and keep their inventory accurate and healthy across our tools and integration modes (self-service, manual, hybrid, and API integration), the operational core our revenue and inventory growth depend on.
• Automate the repetitive. You identify manual, recurring steps in our onboarding and inventory processes and replace them with scripts, workflows, and automation so the team scales without scaling effort.
• Put AI to work. You prototype and apply AI tooling – from data checks and inventory QA to document handling and internal assistants – to speed up operations and improve quality of information.
• Be an expert user of our internal tools. You work closely with our engineer to resolve technical issues, improve the partner and customer experience, and turn recurring pain points into tooling improvements.
• Make it data-based. You use data to find where automation pays off, measure the impact of what you build, and prioritize the next opportunity.

About You

• Holds a degree in a technical, analytical, or business field – e.g. Business Information Systems, Computer Science, Engineering, Economics, Business Administration, or similar with 3+ years of relevant experience.
• Comfortable with data and automation tooling – for example spreadsheets, SQL, scripting (e.g. Python), no-code/low-code automation, or hands‑on experimentation with AI tools.
• You are a thorough, detail-oriented person who cares about clean, reliable data.
• You can set your own goals, structure your work to meet them, and find creative workarounds to meet stakeholder needs.
• You love an international environment and are a team player.
• You are fluent in English; any other language is a plus.

We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you!

What We Offer

• Travel perks: 12 free Flix vouchers + 12 discount vouchers for friends & family.
• Work from (M)Anywhere: Depending on your role, work from another location for up to 60 days per year.
• Hybrid work model: We are an office‑first company, but we offer flexibility to balance work and life.
• Wellbeing support: Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members.
• Learning & Development: Take advantage of language classes, training courses, and expert‑led sessions to grow your skills.
• Mentoring Program: Connect with experienced colleagues to gain insights and accelerate your career.

To view more local benefits specific to each office location, please check out this link: Locations - Flix Career

Why Join Flix?

At Flix, you’ll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture - giving you the freedom to take initiative, make an impact, and shape your own career path.
As we continue to expand across the globe, you can make a real difference in how we work.

If you’re ready to grow and lead your journey, Flix is the place for you!