Junior Software Developer- Troubleshooting and Product Quality

Ericsson GmbH; Kraków; Hybrid; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Private medical care

Life insurance

Annual bonus

Hybrid work model

International environment

Job summary

Ericsson GmbH in Kraków invites you to join a product development team working on complex telecom software, where you will help improve product quality, reliability and system behavior while learning Ericsson's RAN Compute & Cloud Infrastructure practices.

The role focuses on investigating issues found during testing and customer environments, developing small software improvements, and building robust unit tests, with AI-assisted tools and collaboration across domains in a hybrid work model.

Qualifications

• Experience with C++17 or later
• Experience with Linux, Git and Gerrit
• Analytical thinking and problem solving
• Willingness to use AI-assisted tools
• Good communication in English (B2+)

Responsibilities

• Investigate technical issues identified during internal testing and on customer sites
• Support root cause analysis and verification of fixes
• Design, implement and test small software improvements
• Develop and maintain unit tests and automated test cases
• Use approved AI-assisted tools to support learning, troubleshooting, code understanding, testing and everyday engineering tasks
• Collaborate with developers, testers and system experts across technical domains
• Participate in code reviews and follow software engineering best practices
• Build product knowledge and contribute to continuous quality improvements

Job description

Join our Team

About this opportunity:Join a product development team working on complex telecom software, where you will help improve product quality, reliability and system behavior. Our Product Enigneering Unit CCI (RAN Compute & Cloud Infrastructure) is one of the main R&D units within Ericsson’s Radio Access Network domain. The unit is accountable for Ericsson products, including Baseband, Street Macro and Site solutions, both for SW and HW, over the full lifecycle. CCI is a competence center for common design functions (e.g. digital ASIC and FPGA, PCB layout, power, mechanics, thermal, interconnect, synchronization, security) and tools. At R&D Center Poland we develop SW system and design solutions for baseband, interconnect, security and site products. We address telecommunication business needs from around the globe by delivering innovative software (e.g. 5G/6G functionalities) meeting the highest telco quality.

In this role, you will support the investigation and resolution of technical issues identified during internal testing and in customer environments, while gradually building understanding of product architecture, system behavior and software development practices.

What you will do:

• Investigate technical issues identified during internal testing and on customer sites
• Support root cause analysis and verification of fixes
• Design, implement and test small software improvements
• Develop and maintain unit tests and automated test cases
• Use approved AI-assisted tools to support learning, troubleshooting, code understanding, testing and everyday engineering tasks
• Collaborate with developers, testers and system experts across technical domains
• Participate in code reviews and follow software engineering best practices
• Build product knowledge and contribute to continuous quality improvements

The skills you bring:

• Basic to good knowledge of C++17 or later versions
• Basic experience with Linux, Git and Gerrit
• Analytical thinking and willingness to solve technical problems
• Openness to using AI-supported tools and modern engineering practices
• Curiosity and motivation to learn and grow in a complex product environment
• Good communication skills in English (B2+, written and spoken)

What we offer:

• Gain hands‑on experience with real product and customer‑related technical issues
• Learn from experienced engineers and collaborate across technical domains and sites
• Develop practical skills in troubleshooting, debugging, software improvements and testing
• See the direct impact of your work on product quality and reliability
• Grow in an environment that supports knowledge sharing, collaboration and continuous improvement
• Work in a hybrid model, with 3 days a week from the office
• Annual bonus depending on the achievement of the company's goals and results
• Possibility to take advantage of the reduction of tax‑deductible costs for creative work
• Financial awards and distinctions
• Private medical care for employee and their family (Medicover)
• Life insurance
• Mental Help Line
• Cafeteria system Pluxee platform: co‑financing MultiSport or OK System card, lunch cards, and others
• Sports and integration activities (e.g. Football, Joga, raising team, climbing club)
• Company support (loans and grants)
• Possibility to participate in 3G / 4G / 5G... 6G technology projects
• Opportunity to participate in technical and interpersonal training conducted by international trainers
• Access to recognized learning platforms (Pluralsight, Skillsoft, Coursera)
• Opportunity to work in an international environment, also outside Poland

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that’s why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: Poland (PL) || Krakow