Junior PTP Officer

Infosys Poland Sp. z o.o.; Polska; Hybrid; PLN 120,000 - 180,000; Full time

Job summary

A leading IT services company in Poland is seeking candidates for a role focused on invoice processing and customer communication. The successful candidate will have very good verbal and written communication skills in both English and Spanish. Responsibilities include handling bank statements, queries, and maintaining professional relationships. This position offers a performance bonus, hybrid working conditions, and opportunities for professional growth along with numerous benefits including private medical care and access to training platforms.

Benefits

Performance bonus twice a year

Employee referral program bonus

Access to training platform

Private medical care at Medicover

Flexible starting hours

Qualifications

• Experience in customer communication in English and Spanish is essential.
• Ability to handle multi and ad-hoc tasks and be proactive.
• Strong analytical skills and attention to detail.

Responsibilities

• Process invoices and reconcile vendor accounts.
• Handle client queries and maintain professional relations.
• Identify process gaps and prepare Standard Operating Procedures.

Skills

Very good verbal and written communication skills in English & Spanish

Problem solving

Very good teamwork

Good Excel knowledge

Job description

Infosys Poland sp. z. o. o. Lodz

Requirements:

• Very good verbal and written communication skills in English & Spanish (essential for client's communication purposes)
• Problem solving, result-oriented, eye to detail
• Clear understand of the big picture as well as data related details and strong analytical skills.
• Very good teamwork
• Handling multi and ad-hoc tasks
• Customer orientation and proactive approach
• Stress resistance
• Good Excel knowledge

Responsibilities:

• Invoice processing (PO and NON-PO in IMAP)
• Handling bank statements and reconciliation on vendor’s account
• Open items analysis
• Handling client queries
• Identify process gaps and improvement opportunities
• Effective communication and maintaining professional relations with customers, suppliers, and co-workers
• Prepare and maintain a Standard Operating Procedure (SOP)
• Reaching the business (Service Level Agreement) and personal targets

We offer to the candidates:

• Performance bonus twice a year
• Employee referral program bonus
• Opportunity for professional growth through internal movement (horizontal or vertical) and internal trainings online/onsite
• Access to training platform (self-learning), domain/soft/technical skills training
• Possibility to use Spanish language on a daily basis
• Private medical care at Medicover (with possible extension to family members)
• Reimbursement of Multisport card or points on MyBenefit platform
• Attractive group insurance
• Access to well-being platform, free meetings with a psychologist included
• Stable employment based on an employment contract
• No trial period
• IT equipment is provided by the Company
• Bonuses from the Social Fund
• Flexible starting hours
• Opportunity to participate in charity, sports and well-being events
• Hybrid mode (2 work days from the office per week)

Recruitment stages:

CV check -> Call with the Recruiter -> Skills check (online test(s) and phone language verification - if required) -> Video meeting with Hiring Manager -> Final decision and feedback