Junior Project Support Specialist with German IRC308194

GlobalLogic Inc.; Polska; Sur place; PLN 56 000 - 89 000; Plein temps

Avantages offerts par ce poste

Flexible relocation options

Career development

Comprehensive benefits

Inclusive work environment

Résumé du poste

GlobalLogic Inc. in Wrocław seeks a Junior Project Support Specialist with German to join our IT support team. You will handle client inquiries, work in ticketing systems, and ensure service quality across projects, while maintaining confidentiality and collaborating with teammates.

The role offers standard working hours with shifts from Monday to Sunday, and provides a path toward growth within GlobalLogic’s diverse, global environment.

Qualifications

• German language required at min B1 level
• English language at min B2 level
• Analytical thinking and teamwork
• Ability to follow project policy guidelines
• Strong attention to detail and client focus
• Nice to have GIS system experience

Responsabilités

• Providing support and resolving client’s inquiries
• Deliver high standard service based on project KPIs
• Maintaining absolute confidentiality of project and client data
• Working in the ticketing system

Connaissances

German language

English language

Analytical thinking

Teamwork

Project policy guidelines

Annotation coordination

Attention to detail

Client focus

GIS experience

Description du poste

Junior Project Support Specialist with German IRC308194

Have you just finished your studies? Is gaining your first professional experience something that you’re thinking about?

Do you like using German, and you don’t want to fall behind after graduating?

And last but not least… Are you dreaming about a job in an IT company but programming seems like rocket science?

If yes, you are in a good place, cause this is exactly what we are looking for!

Join us in our new team in Wrocław, have contact with your beloved language, meet fantastic people and who knows…maybe start your journey in IT?!

Standard working hours (9am – 5 pm in the winter, 10 am – 6 pm in the summer)

Working on shifts from Monday to Sunday (incl. holidays)

Requirements

Mandatory knowledge of German language (min. B1 level)
Knowledge of English (min. B2 level)
Analytical thinking
Ability to work in a team
Ability to comprehend the project policy guidelines
Good hands and eye coordination for annotation
Attention to detail
Client focus

Nice to have : GIS system experience.

Job responsibilities

Providing support and resolving client’s inquiries
Deliver high standard service based on project KPIs
Maintaining absolute confidentiality of project and client data
Working in the ticketing system

What we offer

Empowering Projects: With 500+ clients spanning diverse industries and domains, we provide an exciting opportunity to contribute to groundbreaking projects that leverage cutting-edge technologies. As a team, we engineer digital products that positively impact people’s lives.

Empowering Growth: We foster a culture of continuous learning and professional development. Our dedication is to provide timely and comprehensive assistance for every consultant through our dedicated Learning & Development team, ensuring their continuous growth and success.

DE&I Matters: At GlobalLogic, we deeply value and embrace diversity. We are dedicated to providing equal opportunities for all individuals, fostering an inclusive and empowering work environment.

Career Development: Our corporate culture places a strong emphasis on career development, offering abundant opportunities for growth. Regular interactions with our teams ensure their engagement, motivation, and recognition. We empower our team members to pursue their career goals with confidence and enthusiasm.

Comprehensive Benefits: In addition to equitable compensation, we provide a comprehensive benefits package that prioritizes the overall well-being of our consultants. We genuinely care about their health and strive to create a positive work environment.

Flexible Opportunities: At GlobalLogic, we prioritize work-life balance by offering flexible opportunities tailored to your lifestyle. Explore relocation and rotation options for diverse cultural and professional experiences in different countries with our company.

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.