Junior Project Support Specialist with French IRC307476

GlobalLogic Latinoamérica; Polska; On-site; PLN 50,000 - 70,000; Full time

Benefits offered by this job

Relocation and rotation options

Learning & Development support

Diversity & inclusion

Career development opportunities

Comprehensive benefits package

Flexible work arrangements

Job summary

GlobalLogic Inc. in Wrocław is looking for a Junior Project Support Specialist with French to join our IT services team. You will interact with clients in French, provide first-line support, and learn our project policies.

This entry-level role offers standard hours and shift rotation Monday to Sunday, with a chance to grow within a global engineering company. We value diversity, learning, and collaboration, and provide comprehensive training to help you succeed in a dynamic, fast-paced

Qualifications

• Mandatory knowledge of French at B2 level.
• English language at B2 level.
• Analytical thinking required.
• Ability to work in a team.
• Ability to comprehend project policy guidelines.
• Willing to perform under pressure in a dynamic environment with systematic feedback.
• Good hand-eye coordination for annotation.
• Strong client focus.

Responsibilities

• Providing support and resolving client’s inquiries
• Deliver high standard service based on project KPIs
• Maintaining absolute confidentiality of project and client data
• Working in the ticketing system

Skills

French (B2)

English (B2)

Analytical thinking

Teamwork

Policy comprehension

Pressure handling

Hand-eye coordination

Client focus

Job description

Junior Project Support Specialist with French IRC307476

Have you just finished your studies? Is gaining your first professional experience something that you’re thinking about?

Do you like using French, and you don’t want to fall behind after graduating?

And last but not least… Are you dreaming about a job in an IT company but programming seems like rocket science?

If yes, you are in a good place, cause this is exactly what we are looking for!

Join us in our new team in Wrocław, have contact with your beloved language, meet fantastic people and who knows…maybe start your journey in IT?!

• Standard working hours (9am – 5 pm in the winter, 10 am – 6 pm in the summer)
• Working on shifts from Monday to Sunday (incl. holidays)

Requirements

• Mandatory knowledge ofFrench language (min. B2 level)
• Knowledge of English (min. B2 level)
• Analytical thinking
• Ability to work in a team
• Ability to comprehend the project policy guidelines
• Ready to perform under pressure in dynamic environmentwith systematic feedback
• Good hands and eye coordination for annotation
• Client focus

Job responsibilities

• Providing support and resolving client’s inquiries
• Deliver high standard service based on project KPIs
• Maintaining absolute confidentiality of project and client data
• Working in the ticketing system

What we offer

Empowering Projects: With 500+ clients spanning diverse industries and domains, we provide an exciting opportunity to contribute to groundbreaking projects that leverage cutting-edge technologies. As a team, we engineer digital products that positively impact people’s lives.

Empowering Growth: We foster a culture of continuous learning and professional development. Our dedication is to provide timely and comprehensive assistance for every consultant through our dedicated Learning & Development team, ensuring their continuous growth and success.

DE&I Matters: At GlobalLogic, we deeply value and embrace diversity. We are dedicated to providing equal opportunities for all individuals, fostering an inclusive and empowering work environment.

Career Development: Our corporate culture places a strong emphasis on career development, offering abundant opportunities for growth. Regular interactions with our teams ensure their engagement, motivation, and recognition. We empower our team members to pursue their career goals with confidence and enthusiasm.

Comprehensive Benefits: In addition to equitable compensation, we provide a comprehensive benefits package that prioritizes the overall well-being of our consultants. We genuinely care about their health and strive to create a positive work environment.

Flexible Opportunities: At GlobalLogic, we prioritize work-life balance by offering flexible opportunities tailored to your lifestyle. Explore relocation and rotation options for diverse cultural and professional experiences in different countries with our company.

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.