Middle Project Support Specialist with German and Switzerland region knowledge IRC308232

GlobalLogic Inc.; Wrocław; Hybride; PLN 70 000 - 100 000; Plein temps

Avantages offerts par ce poste

Learning & Development team

Relocation options across countries

Inclusive and empowering work climate

Résumé du poste

GlobalLogic in Wroclaw is seeking a Middle Project Support Specialist with German and Switzerland region knowledge. You will interact with clients, translate region specifics, and support IT projects from office-based roles.

The role emphasizes analytical thinking, teamwork, and strict adherence to project policies, while ensuring data confidentiality and KPI-driven service quality.

Qualifications

• Fluency in English and German is mandatory.
• Familiarity with Switzerland and Austria regions.
• Analytical thinker with team orientation and policy understanding.
• Attention to detail and client-focused service.

Responsabilités

• Provide support and resolve client inquiries.
• Deliver high standard service based on project KPIs.
• Maintain confidentiality of project and client data.
• Work in the ticketing system.

Connaissances

English language

German language

Swiss/Austrian region knowledge

Analytical thinking

Teamwork

Policy guidelines

Annotation

Attention to detail

Client focus

French

Italian

Romansh

Outils

GIS

Description du poste

Middle Project Support Specialist with German and Switzerland region knowledge IRC308232

Have you just finished your studies? Is gaining your first professional experience something that you’re thinking about?

Do you like using English and French , and you don’t want to fall behind after graduating?

And last but not least… Are you dreaming about a job in an IT company but programming seems like rocket science?

If yes, you are in a good place, cause this is exactly what we are looking for!

Join us in our new team in Wrocław, have contact with your beloved language, meet fantastic people and who knows…maybe start your journey in IT?!

Work from the office

Monday-Friday

Requirements

Mandatory knowledge ofEnglish andGerman language
Knowledge ofSwitzerland and Austria region
Analytical thinking
Ability to work in a team
Ability to comprehend the project policy guidelines
Good hands and eye coordination for annotation
Attention to detail
Client focus

Nice to have : GIS system experience, French, Italian andRomansh language.

Job responsibilities

Providing support and resolving client’s inquiries
Deliver high standard service based on project KPIs
Maintaining absolute confidentiality of project and client data
Working in the ticketing system

What we offer

Empowering Projects: With 500+ clients spanning diverse industries and domains, we provide an exciting opportunity to contribute to groundbreaking projects that leverage cutting-edge technologies. As a team, we engineer digital products that positively impact people’s lives.

Empowering Growth: We foster a culture of continuous learning and professional development. Our dedication is to provide timely and comprehensive assistance for every consultant through our dedicated Learning & Development team, ensuring their continuous growth and success.

DE&I Matters: At GlobalLogic, we deeply value and embrace diversity. We are dedicated to providing equal opportunities for all individuals, fostering an inclusive and empowering work environment.

Career Development: Our corporate culture places a strong emphasis on career development, offering abundant opportunities for growth. Regular interactions with our teams ensure their engagement, motivation, and recognition. We empower our team members to pursue their career goals with confidence and enthusiasm.

Comprehensive Benefits: In addition to equitable compensation, we provide a comprehensive benefits package that prioritizes the overall well-being of our consultants. We genuinely care about their health and strive to create a positive work environment.

Flexible Opportunities: At GlobalLogic, we prioritize work-life balance by offering flexible opportunities tailored to your lifestyle. Explore relocation and rotation options for diverse cultural and professional experiences in different countries with our company.

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.