Junior Project Support Specialist with German IRC308194

GlobalLogic Inc.; Wrocław; Hybride; PLN 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

Empowering Projects

Empowering Growth

DE&I Matters

Career Development

Comprehensive Benefits

Flexible Opportunities

Résumé du poste

GlobalLogic is hiring a Junior Project Support Specialist in Wrocław to work with German and English speakers in a dynamic IT environment.

You will provide front-line support, resolve client inquiries, and help maintain project KPIs while learning the ropes of ticketing systems and confidentiality requirements. Applicants should be eager to grow in IT and collaborate within a diverse team.

Qualifications

• Mandatory knowledge of German language (min. B1 level)
• Knowledge of English (min. B2 level)
• Analytical thinking
• Ability to work in a team
• Ability to comprehend the project policy guidelines
• Good hands and eye coordination for annotation
• Attention to detail
• Client focus
• Nice to have : GIS system experience.

Responsabilités

• Providing support and resolving client’s inquiries
• Deliver high standard service based on project KPIs
• Maintaining absolute confidentiality of project and client data
• Working in the ticketing system

Connaissances

German language (B1)

English language (B2)

Analytical thinking

Teamwork

Policy guidelines comprehension

Annotation coordination

Attention to detail

Client focus

Description du poste

Junior Project Support Specialist with German IRC308194

Have you just finished your studies? Is gaining your first professional experience something that you’re thinking about?

Do you like using German, and you don’t want to fall behind after graduating?

And last but not least… Are you dreaming about a job in an IT company but programming seems like rocket science?

If yes, you are in a good place, cause this is exactly what we are looking for!

Join us in our new team in Wrocław, have contact with your beloved language, meet fantastic people and who knows…maybe start your journey in IT?!

Standard working hours (9am – 5 pm in the winter, 10 am – 6 pm in the summer)

Working on shifts from Monday to Sunday (incl. holidays)

Requirements

Mandatory knowledge of German language (min. B1 level)
Knowledge of English (min. B2 level)
Analytical thinking
Ability to work in a team
Ability to comprehend the project policy guidelines
Good hands and eye coordination for annotation
Attention to detail
Client focus

Nice to have : GIS system experience.

Job responsibilities

Providing support and resolving client’s inquiries
Deliver high standard service based on project KPIs
Maintaining absolute confidentiality of project and client data
Working in the ticketing system

What we offer

Empowering Projects: With 500+ clients spanning diverse industries and domains, we provide an exciting opportunity to contribute to groundbreaking projects that leverage cutting-edge technologies. As a team, we engineer digital products that positively impact people’s lives.

Empowering Growth: We foster a culture of continuous learning and professional development. Our dedication is to provide timely and comprehensive assistance for every consultant through our dedicated Learning & Development team, ensuring their continuous growth and success.

DE&I Matters: At GlobalLogic, we deeply value and embrace diversity. We are dedicated to providing equal opportunities for all individuals, fostering an inclusive and empowering work environment.

Career Development: Our corporate culture places a strong emphasis on career development, offering abundant opportunities for growth. Regular interactions with our teams ensure their engagement, motivation, and recognition. We empower our team members to pursue their career goals with confidence and enthusiasm.

Comprehensive Benefits: In addition to equitable compensation, we provide a comprehensive benefits package that prioritizes the overall well-being of our consultants. We genuinely care about their health and strive to create a positive work environment.

Flexible Opportunities: At GlobalLogic, we prioritize work-life balance by offering flexible opportunities tailored to your lifestyle. Explore relocation and rotation options for diverse cultural and professional experiences in different countries with our company.

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.