Junior Onboarding Specialist

InPost; Kraków; On-site; PLN 45,000 - 65,000; Full time

Benefits offered by this job

Competitive benefits package

Collaborative environment

Opportunities for growth

Job summary

InPost in Kraków is seeking a Junior Onboarding Specialist to support a smooth onboarding experience for new hires. You will help coordinate documentation, assist HR, Recruitment, Payroll, and hiring managers to ensure everything is ready for a successful start.

This role offers hands-on experience in employee onboarding and the use of digital tools, with opportunities to grow within HR and contribute to improving the new hire experience.

Qualifications

• First experience in HR, recruitment, administration, customer service, or a similar coordination-focused role is an advantage.
• Strong organizational skills and attention to detail.
• Good communication and interpersonal skills.
• Proactive attitude and willingness to learn.
• Ability to manage multiple tasks and follow up on deadlines.
• Confidence working with documentation, spreadsheets, and basic data.
• Interest in HR processes, employee experience, digital tools, and AI.
• Good knowledge of MS Office / Google Workspace.
• Good command of English and Polish, both written and spoken.

Responsibilities

• Support onboarding process from offer acceptance through first months of employment.
• Prepare, collect, and coordinate onboarding documentation and employment-related formalities.
• Work closely with HR, Recruitment, Payroll, Employer Branding, and hiring managers to ensure new hires are ready for their first day.
• Support the organization of onboarding and induction sessions.
• Coordinate onboarding schedules, meetings, and training activities.
• Support and gradually take ownership of selected onboarding sessions for new employees.
• Be a point of contact for new hires and help them navigate onboarding‑related questions.
• Track onboarding activities and follow up on missing information, documentation, or actions.
• Collect feedback from new employees and managers and support improvements to the onboarding experience.
• Prepare basic reports, trackers, and summaries related to onboarding activities.
• Support HR administrative tasks when needed.
• Contribute ideas for simplifying and automating onboarding activities, including the use of digital and AI-based tools

Skills

Organizational skills

Communication

Multitasking

Data handling

English & Polish

Tools

MS Office

Google Workspace

Job description

InPost Group is Europe’s leading out-of-home delivery partner, making deliveries secure and convenient for millions of customers every day in more than 15 countries, including Poland, the UK, Italy, Spain, Portugal, and France. We operate under two brands: InPost and Mondial Relay.

We provide a cost-effective and greener solution for merchants, offering customers greater convenience. At the heart of our business are the Automated Parcel Machines (aka Parcel Lockers), which we have been designing and producing in-house for years.

At InPost Group, we believe that creating and sharing value with our stakeholders is about more than just financial returns. Thanks to the Parcel Locker delivery model, our growth contributes to the reduction of the carbon footprint by up to 75% compared to traditional courier deliveries, and we pursue an ambitious ESG program to increase our impact for a more sustainable world. This year, we will be delivering more than 600 million parcels using more than 25,000 lockers; our network and parcel volumes consistently grow year on year in every market we serve.

Job Description

The purpose of this role is to support a smooth, timely, and positive onboarding experience for newly hired employees. As a Junior Onboarding Specialist, you will help coordinate onboarding activities, support new hires with day-to-day questions, and work closely with HR, Recruitment, Payroll, and hiring managers to make sure everything is ready for a successful start.

This is a great opportunity for someone who wants to develop their career in HR, gain hands-on experience in employee onboarding, and contribute to improving the new hire experience.

Key Responsibilities

• Support the onboarding process from offer acceptance through the first months of employment
• Prepare, collect, and coordinate onboarding documentation and employment-related formalities
• Work closely with HR, Recruitment, Payroll, Employer Branding, and hiring managers to ensure new hires are ready for their first day
• Support the organization of onboarding and induction sessions
• Coordinate onboarding schedules, meetings, and training activities
• Support and gradually take ownership of selected onboarding sessions for new employees
• Be a point of contact for new hires and help them navigate onboarding‑related questions
• Track onboarding activities and follow up on missing information, documentation, or actions
• Collect feedback from new employees and managers and support improvements to the onboarding experience
• Prepare basic reports, trackers, and summaries related to onboarding activities
• Support HR administrative tasks when needed
• Contribute ideas for simplifying and automating onboarding activities, including the use of digital and AI-based tools

Qualifications

• First experience in HR, recruitment, administration, customer service, or a similar coordination-focused role is an advantage
• Strong organizational skills and attention to detail
• Good communication and interpersonal skills
• Proactive attitude and willingness to learn
• Ability to manage multiple tasks and follow up on deadlines
• Confidence working with documentation, spreadsheets, and basic data
• Interest in HR processes, employee experience, digital tools, and AI
• Good knowledge of MS Office / Google Workspace
• Good command of English and Polish, both written and spoken

Nice to Have

• Internship or first professional experience in HR, recruitment, onboarding, or HR administration
• Experience coordinating meetings, events, trainings, or other activities
• Familiarity with ATS / HRIS or other HR tools
• Interest in process improvement and automation
• Experience working in an international or fast-paced environment

Additional Information

What we offer:

• Real impact on employee experience and HR processes
• Close collaboration with HR teams and business leaders
• Opportunities to grow within employee experience, HR processes, and automation
• Stable employment and a competitive benefits package
• A collaborative, supportive environment with room for initiative and ownership
• Full time employment contract