Junior Onboarding Project Manager

PROFITROOM; Polska; Remote; PLN 62,000 - 85,000; Full time

Benefits offered by this job

Remote role

English classes

Medical insurance

Life insurance

Sports facilities access

24/26 days off

Company retreats

Wedding/baby packs

Employee referrals

Job summary

PROFITROOM is seeking a Junior Onboarding Project Manager to guide new clients through the onboarding journey. You will coordinate with international customers, collaborate with travel-tech and project-management specialists, and help our clients go live with confidence.

This remote role in Poland offers 100% remote work, a salary of 5600–7600 PLN gross per month, English classes, insurance, travel flexibility, and a supportive team focused on growth.

Qualifications

• Experience in client onboarding or project coordination.
• Familiarity with SaaS onboarding processes and lifecycle.
• Understanding of hospitality industry and hotel operations.
• Strong written and verbal communication in Polish and English.

Responsibilities

• Serve as primary onboarding contact for clients from go-live to delivery.
• Manage onboarding tasks and ensure on-time delivery for allocated projects.
• Collaborate with Pre-Sales to raise requests and coordinate new connections.
• Provide timely reports on project progress and milestones.

Skills

Client onboarding

SaaS onboarding

Hospitality knowledge

Communication

Polish language

English language

Project management

Flexibility / travel

Job description

We are looking for a Junior Onboarding Project Manager to join our Onboarding Team.

In this role, you will play a key part in successfully bringing our new clients live. You will work closely with international customers and collaborate with colleagues who are experts in project management and travel-tech. You will also gain constant exposure to our innovative solutions. This will give you a unique opportunity to strengthen your organizational skills, build expertise in client onboarding, and grow within a dynamic and supportive environment.

Daily activities:

• Serve as the primary point of contact for clients throughout the onboarding process, ensuring a seamless and positive experience.
• Manage all onboarding tasks to a high standard for assigned projects, from assignment to go-live.
• Work closely with the Pre-Sales Manager to raise development requests, manage future feature ideas in the Ideas Bank, and coordinate new connection requests.
• Take ownership of projects, ensuring they are delivered on time, and provide accurate, timely reporting on progress.
• Collaborate with team members to support the achievement of company goals.
• Solution driven — a strong focus on finding solutions for the client, optimising processes, and proactively addressing challenges to ensure their success.
• Project management — ability to manage multiple projects simultaneously and multitask effectively.
• Hospitality knowledge — solid understanding of the hotel and hospitality industry, with experience of how hotels work (either directly from a hotel or a software company operating in the hotel sector).
• SaaS experience — familiarity with SaaS onboarding processes and the software development lifecycle.
• Technical aptitude — understanding of connectivity and integration in hotel technology.
• Communication skills — excellent organizational and communication skills, with proficiency in Polish and English required.
• Client focus — an international perspective with experience in working directly with clients.
• Flexibility — willingness to undertake occasional travel for client visits (this is a remote role).
• Form of employment: Employment contract. Salary ranges from 5600 to 7600 PLN gross per month.
• 100% remote — fully flexible, work from anywhere in Poland
• English classes — and a dedicated team development fund
• Medical and life insurance — co-financed, plus access to sports facilities
• 24 / 26 days off
• Company perks — retreats and events, wedding and baby packs, and an employee referral program

Recruitment process

• Intro call with the Recruiter (up to 45 minutes)
• Role and Team fit interview with Hiring Manager and Team Leader (up to 45 minutes)
• Home Assignment
• Interview Onboarding Manager (up to 30 minutes)