Junior IT Service Desk Consultant / Paid Internship

Glamox; Kraków; On-site; PLN 30,000 - 40,000; Part time

Benefits offered by this job

Skill development in innovative projects

Experience in high work culture standards

Challenging work in a dynamic team

Job summary

Glamox in Kraków, Poland is seeking a motivated IT Support professional to join their team. The role involves being the first point of contact for IT requests globally, onboarding new employees, and managing knowledge assets.

Ideal candidates should possess a Bachelor's degree and demonstrate problem-solving and communication skills, along with a strong command of English. This position offers flexible hours, making it ideal for students.

Qualifications

• Good knowledge of popular computer technologies and applications.
• Problem-solving skills and above-average communication skills.
• Very good English proficiency.
• Availability for at least 25 hours per week.
• Student status preferred.

Responsibilities

• First point of contact for IT requests with employees worldwide.
• Onboard new employees, including hardware preparation and granting access rights.
• Actively participate in the development of knowledge management.
• Install, administer, maintain, and document IT services.

Skills

Problem-solving skills

Communication skills

Knowledge of computer technologies

English proficiency

Education

Bachelor's degree

Job description

Introduction

We are part of the Glamox Group - one of the five largest professional lighting companies in the world. We create new technologies, set trends, have our own production facilities in Poland, and have comprehensive facilities to implement the most daring and innovative visions in lighting.

What you'll do

• First point of contact for IT requests with employees worldwide.
• Onboard new employees, including hardware preparation and granting access rights.
• Actively participate in the development of knowledge management, including FAQs, procedures, and training materials.
• Install, administer, maintain, and document IT services.

Who you are

• Good knowledge of popular computer technologies and applications.
• Problem‑solving skills and above‑average communication skills.
• Very good English.
• Bachelor's degree.
• Availability for at least 25 hours per week.
• Student status preferred.

Why join Glamox

We offer:

• Development of your skills in innovative projects with a market leader.
• Experience in the highest standards of work culture.
• Challenging work in a dynamic and open team.