Junior e-Key Account Manager (f/m/x)

Mars Petcare; Warszawa; Hybrid; PLN 60,000 - 100,000; Full time

Benefits offered by this job

Life insurance

Private medical care

Employee Assistance Program

MultiSport card

Subsidized meals

Dog/Cat food allowance

Career development plan

Employee discounts on Mars products

Volunteering during working hours

Pet-friendly office in Warsaw

Job summary

Royal Canin in Warsaw invites a Junior e-Key Account Manager (f/m/x) to support the growth of our e-commerce business across Poland. You will work in a hybrid model, collaborating with e-commerce, marketing, and category teams to optimize relationships with online retailers and deliver business plans.

You should have sales and negotiation experience, strong analytical skills, Polish and English fluency, and a university degree. A driving license and e-commerce exposure are advantageous.

Qualifications

• Experience in sales and commercial negotiations.
• Ability to build and maintain long-term business relationships while driving customer growth.
• Strong customer focus and a results-oriented mindset.
• Analytical skills with the ability to translate data into actionable insights.
• Excellent organizational skills and ability to manage multiple priorities.
• Fluency in Polish and English for international business communication.
• Proficiency in Microsoft Office; Excel/PowerPoint; Power BI advantageous.
• Ability to work in a dynamic environment with diverse stakeholders.
• University degree in Business/Marketing/Economics or related field.
• Valid Category B driving license.
• Experience with e-commerce customers or channel knowledge is an advantage.

Responsibilities

• Build and develop long-term relationships with key e-commerce customers in Poland.
• Execute Royal Canin’s sales strategy and deliver KPIs.
• Prepare, implement, and monitor business plans for assigned customers.
• Own sales performance, forecasting, and contribute to S&OP+ process.
• Identify and develop new business opportunities and partners.
• Analyze sales data and provide insights and reports.
• Lead commercial negotiations and agree terms with customers.
• Plan and execute promotions and activations with responsible investment management.
• Collaborate with e-commerce, marketing, and category teams.
• Implement the Perfect Digital Store strategy with joint business plans.
• Ensure compliance with Royal Canin policies and ways of working.

Skills

Sales

Negotiations

Relationship building

Customer focus

Analytical skills

Organizational skills

Polish language

English language

Excel

PowerPoint

Power BI

Driving license

E-commerce knowledge

Education

Bachelor's degree

Tools

Excel

PowerPoint

Power BI

Job description

Job Description:

Junior e-Key Account Manager (f/m/x)

Fixed-term contract until December 2027

Royal Canin, Sales Department

Location: Warsaw

Hybrid working model with up to 50% remote work

Are you looking to grow your career in one of the fastest-growing business channels and contribute to shaping the e-commerce strategy of a global brand? Join Royal Canin and support the growth of our e-commerce business through collaboration with a diverse portfolio of online retail partners across Poland. We are seeking a commercially minded professional who combines strong sales and negotiation skills with an analytical approach and a passion for building long-term partnerships that drive mutual business success.

What would be your key responsibilities?

• Build and develop long-term relationships with key e-commerce customers in the Polish market.

• Execute Royal Canin’s sales strategy and deliver agreed business objectives and key performance indicators (KPIs).

• Prepare, implement, and monitor business plans for assigned customers.

• Take ownership of sales performance, sales forecasting, and actively contribute to the S&OP+ process.

• Identify and develop new business opportunities and acquire new commercial partners.

• Analyze sales data and provide business insights, recommendations, and reports.

• Lead commercial negotiations and agree terms of cooperation with customers.

• Plan and execute promotional activities and marketing activations while ensuring effective investment management.

• Manage activation budgets and collaborate closely with e-commerce, marketing, and category management teams.

• Implement the Perfect Digital Store strategy and develop joint business plans with customers.

• Ensure all activities are carried out in compliance with Royal Canin policies, standards, and ways of working.

What We Are Looking For?

• Experience in sales and commercial negotiations.

• The ability to build and maintain long-term business relationships while driving customer growth.

• A strong customer focus and a results-oriented mindset.

• Strong analytical skills with the ability to translate data into actionable business insights.

• Excellent organizational skills and the ability to manage multiple priorities effectively.

• Fluency in both Polish and English, enabling effective communication in an international business environment.

• Proficiency in Microsoft Office applications, particularly Excel and PowerPoint; experience with Power BI will be considered an advantage.

• The ability to work effectively in a dynamic environment and collaborate with a wide range of stakeholders.

• A university degree, preferably in Business, Marketing, Economics, or a related field.

• A valid Category B driving license.

• Previous experience working with e-commerce customers or knowledge of the e-commerce channel will be considered an advantage.

What can you expect from Mars?

• Contract of employment.

• Attractive financial conditions with Business Bonus and Christmas Bonus.

• We will also look after your safety and well-being by offering you rich benefits package including life insurance, private medical care, Employee Assistance Program fully covered by Mars, MultiSport card.

• Subsidized meals.

• Monthly allotment of food for your dog or cat.

• Extra savings scheme to support You in long perspective.

• Support in career building through personalized development plan.

• Shop with attractive discounts on our products that Your family and friend are going to love.

• Possibility to participate in volunteering initiatives during working hours.

• A modern and pet friendly office in the Warsaw City Centre.

#LI-MS1