Perfect Clinic Manager (f/m/x)

Mars; Niepołomice; Hybrid; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Contract of employment

Business and Christmas bonuses

Life insurance

Private medical care

Employee Assistance Program

MultiSport card

Subsidized meals

Pet food allowance

Savings plan

Career development plan

Product discounts

Volunteer opportunities

Job summary

Mars in Niepołomice is seeking a strategic Perfect Clinic Manager to lead the Perfect Clinic program across markets, translating priorities into actionable execution and ensuring strong engagement with veterinary clinics.

You will collaborate with Sales, Category, and cross-functional teams, drive KPIs, and adapt global strategies to local needs while communicating fluently in English.

Qualifications

• Experience in Category Management, Marketing, Sales, Customer Development, Shopper Insights, or a related commercial function.
• Strong understanding of customer-facing environments and the ability to influence a wide range of stakeholders.
• Experience working in B2B environments and collaborating effectively across multiple teams and markets.
• Strong analytical skills with the ability to translate data and insights into actionable business recommendations.
• Strategic mindset combined with the ability to drive execution and deliver measurable results.
• Excellent communication and relationship-building skills, with confidence engaging stakeholders at different organizational levels.
• Comfort working in dynamic and evolving environments, balancing ambiguity with clear decision-making.
• Fluent written and spoken English.

Responsibilities

• Lead the design and deployment of the Perfect Clinic program across markets within the cluster, translating category and portfolio priorities into clear execution principles.
• Define and continuously evolve the Perfect Clinic Picture of Success, including knowledge, clinic experience, recommendation, and assortment standards.
• Partner closely with Sales Teams to ensure strong engagement, effective implementation, and consistent execution in veterinary clinics.
• Collaborate with Category, Portfolio, and other cross-functional teams to align strategies and maximize business impact.
• Leverage customer, market, and shopper insights to identify opportunities and continuously improve clinic execution standards.
• Develop and track KPIs that measure the effectiveness of Perfect Clinic and Nutrition 360 initiatives.
• Organize and support training programs that enable sales associates to deliver best-in-class customer experiences.
• Share local market insights and best practices with regional teams while adapting global strategies to local business needs.

Skills

Analytical skills

Communication skills

Stakeholder influence

B2B experience

Strategic thinking

English fluency

Job description

Job Description:

Perfect Clinic Manager (f/m/x)

Royal Canin, Sales Acceleration Team

Location: Niepołomice

hybrid work

At Royal Canin, we believe that better understanding pets leads to better nutrition and healthier lives. We're looking for a strategic and customer-focused professional who is passionate about transforming insights into action and driving excellence across veterinary clinics. If you enjoy collaborating across teams, influencing stakeholders, and turning vision into execution, we'd love to hear from you.

Key Responsibilities

• Lead the design and deployment of the Perfect Clinic program across markets within the cluster, translating category and portfolio priorities into clear execution principles.

• Define and continuously evolve the Perfect Clinic Picture of Success, including knowledge, clinic experience, recommendation, and assortment standards.

• Partner closely with Sales Teams to ensure strong engagement, effective implementation, and consistent execution in veterinary clinics.

• Collaborate with Category, Portfolio, and other cross-functional teams to align strategies and maximize business impact.

• Leverage customer, market, and shopper insights to identify opportunities and continuously improve clinic execution standards.

• Develop and track KPIs that measure the effectiveness of Perfect Clinic and Nutrition 360 initiatives.

• Organize and support training programs that enable sales associates to deliver best-in-class customer experiences.

• Share local market insights and best practices with regional teams while adapting global strategies to local business needs.

What We’re Looking For

• Experience in Category Management, Marketing, Sales, Customer Development, Shopper Insights, or a related commercial function.

• Strong understanding of customer-facing environments and the ability to influence a wide range of stakeholders.

• Experience working in B2B environments and collaborating effectively across multiple teams and markets.

• Strong analytical skills with the ability to translate data and insights into actionable business recommendations.

• Strategic mindset combined with the ability to drive execution and deliver measurable results.

• Excellent communication and relationship-building skills, with confidence engaging stakeholders at different organizational levels.

• Comfort working in dynamic and evolving environments, balancing ambiguity with clear decision-making.

• Fluent written and spoken English.

What can you expect from Mars?

• Contract of employment.

• Attractive financial conditions with Business Bonus and Christmas Bonus.

• We will also look after your safety and well-being by offering you rich benefits package including life insurance, private medical care, Employee Assistance Program fully covered by Mars, MultiSport card.

• Subsidized meals.

• Monthly allotment of food for your dog or cat.

• Extra savings scheme to support You in long perspective.

• Support in career building through personalized development plan.

• Shop with attractive discounts on our products that Your family and friend are going to love.

• Possibility to participate in volunteering initiatives during working hours.