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Vesuvius in Kraków is seeking a Junior Data Administration Analyst to support Order Management, ensuring top-tier customer service and data integrity. You will handle master data, KPI reporting, price book management for direct sales, and compliance with SLAs.
The role collaborates closely with Customer Service and Supply Chain teams, with a focus on data accuracy, process improvements, and data-driven decision making. Home office options available in a multinational environment.
Vesuvius is a leader in molten metal flow engineering and technology, serving process industries that operate in challenging high temperature conditions. With over 100 years of history, we have grown to reach the level of a world leader in the production of refractory materials, and our products are considered the best in the world.
Our teams are made up of people with many years of experience, often passed down from generation to generation, and young people who are just starting their careers. From this diversity we draw the strength that sets us apart from others, and that has allowed us to keep operating for years in more than 50 locations across the world.
Junior Data Administration Analyst
Reports to: Efficiency Enhancement Lead
*Please note that this a temporary role, running for 6 months *
Vesuvius are seeking a Junior Data Administrator Analyst. In this position you will be supporting Order Management processes, aiming to guarantee best-in-class customer service and to ensure maximum customer-centricity via timely and high-quality daily support.
You will have tight cooperation with Customer Service Front Line teams, as well as Supply Chain teams (Logistics), and your main tasks will be master data (e.g. customer creation and updating), reporting (e.g. on KPIs), price book management concerning direct sales, compliance and due diligence.
A crucial element of this role will be fulfilling the process requirements agreed by the business according to The Service Level Agreement, as well as performing allocated tasks as mentioned within Key Performance Indicators. You will do so by taking accountability for a certain portfolio of tasks, showing ownership, driving accountability and contributing improvements to the process journey.
Responsibilities:
Requirements:
Bachelor’s degree in information systems, Business Administration, or a related field is preferred.
Basic understanding of data management and Office 365 tools.
Experience working in data analysis & reporting – nice-to-have
Proficiency in Excel (i.e. knowledge of VLOOKUP’s and pivot tables)
Strong ability to manage and interpret data to provide actionable insights.
Familiarity with SAP B1/A1 or scheduling systems – nice-to-have
High attention to detail and a commitment to accuracy.
Problem-solving mindset with the ability to address and resolve issues proactively.
Effective communication and collaboration skills.
Eagerness to engage in continuous learning, training workshops, and leadership programs.
Adaptability to evolving technologies and organizational strategies.
What we offer:
At Vesuvius, we think beyond today to create the innovative solutions that will shape the future of molten metal flow engineering and technology. Our products and services enable our customers to be safer, more efficient, and more sustainable. When you join Vesuvius, you join a diverse, entrepreneurial, decentralized business. You will be empowered to take decisive action working with like-minded people.