Junior Customer Service Administrator (with German)

Coloplast; Szczecin; On-site; PLN 106,000 - 149,000; Full time

Job summary

A leading medical products company based in Szczecin is looking for a Junior Customer Service Administrator to manage daily orders, prepare reimbursement documents, and maintain positive relationships with partners. Candidates should have knowledge of Microsoft Office and basic German and English. The role offers a supportive international environment and various employee benefits.

Benefits

Employment contract

Onsite work

International work environment

Internal trainings

Sports card

Private medical care

Holiday bonus

Transportation co-funding

Delicious coffee and fresh fruits

Qualifications

• Knowledge of Microsoft Office tools required.
• Basic German (min. B1) and English (min. B1) skills are needed.
• Candidates must be able to work under tight deadlines.
• Strong planning and prioritization skills are essential.

Responsibilities

• Daily processing of orders for end-users.
• Preparing reimbursement-related documents and prescriptions.
• Issuing invoices for payors and customers.
• Managing data in a CRM system.
• Building positive working relationships with stakeholders.

Skills

Knowledge of Microsoft Office tools

Knowledge of basic German (min. B1)

Knowledge of English (min. B1)

Ability to work with tight deadlines

Ability to plan and prioritize tasks

Job description

Junior Customer Service Administrator (with German)

Coloplast develops products and services that make life easier for people with very personal and private medical conditions. In Szczecin we are the Business Centre that is responsible for global financial operations, orders administration, HR and IT support, marketing & data analysis activities, and many others. If you have the right profile and the right amount of curiosity and ambition you can be a part of this exciting challenge. Curiosity works here!

About the department
The job is located in Piastów Office Center – a modern and comfortable work environment. The department is mainly responsible for preparing documents for invoicing, handling prescriptions and entering orders for customers. We offer a possibility to work in an international company and cooperate with German partners.

The job
You will be mainly responsible for:

• Daily processing of orders for end-users
• Preparing reimbursement related documents and prescriptions
• Issuing invoices for payors and customers
• Managing data in a CRM system
• Participation in various projects pointed out by management
• Building positive working relationships with internal and external stakeholders

Qualifications

• Knowledge of Microsoft Office tools
• Knowledge of basic German (min. B1)
• Knowledge of English (min. B1)
• Ability to work with tight deadlines
• Ability to plan and prioritize tasks

We offer

• Employment contract with 3 month-long probationary period
• Onsite work from our office in Szczecin
• International work environment with Scandinavian culture
• Opportunity to use and develop foreign languages in daily work
• Fantastic work atmosphere full of respect and partnership
• Internal trainings
• Great company events
• Sports card
• Private medical care
• Holiday bonus and occasional cards

That\'s not all! We have even more for you:

• Delicious coffee and fresh fruits
• Transportation co-funding

Please apply online with your CV in English.

Coloplast is committed to being an inclusive organization, where people bring their differences to work each day, fulfil their potential and have a strong sense of belonging because – and not despite – of their differences. We therefore encourage all qualified candidates to apply regardless of gender, age, race, nationality, ethnicity, sexual orientation, religious belief or physical ability.

Coloplast Group - Holtedam 1 - Humlebaek - DK 3050 - Denmark