Junior Cloud Operations Engineer

Capgemini; Katowice; Hybrid; PLN 100,000 - 190,000; Full time

Benefits offered by this job

Private medical care

Life insurance

Training tracks and certifications

Hybrid working model

Job summary

Capgemini Polska is seeking a restless problem-solver to join our operations team. You will support customer communication, handle incidents, and monitor cloud infrastructure in a collaborative, multi-national environment.

You will work with engineers and consultants to maintain highly available enterprise platforms, ensuring operational continuity while embracing continuous improvement and learning opportunities.

Qualifications

• Experience administering cloud services (e.g., Azure, AWS, STACKIT).
• Familiar with monitoring tools and ITIL incident/change management.

Responsibilities

• Collaborate with engineers to maintain and support customer infrastructure, including cloud-based services.
• Perform RUN activities to ensure service availability and stability.
• Communicate with customers via ticketing system following ITIL best practices.
• Manage task priorities and coordinate activities per SLAs.
• Monitor infrastructure, analyze alerts, and escalate issues as needed.
• Work in cloud environments and via CLI in text-based systems.
• Cooperate with team to troubleshoot incidents and ensure service continuity.
• Participate in continuous improvement of monitoring, processes, and automation.

Skills

Cloud administration

Monitoring tools

ITIL processes

German language

Linux/Unix CLI

Organizational skills

Enterprise platforms

Tools

Monitoring tools

CLI/SSH

Job description

Capgemini Polska is seeking a restless problem-solver to join our operations team. You will support customer communication, handle incidents, and monitor cloud infrastructure in a collaborative, multi-national environment.

You will work with engineers and consultants to maintain highly available enterprise platforms, ensuring operational continuity while embracing continuous improvement and learning opportunities.